Line managers - Use this handy Stress AGPAR framework to have effective one-to-ones with your team

Talking all things Stress and Accountants + how to have effective one-to-ones around this topic

The Stress-APGAR evaluation assesses stress levels in individuals, and recognising stress early benefits both individuals and teams by preventing negative consequences and improving team well-being and performance.

By understanding the impact of stress on team performance and implementing effective strategies to address it, leaders can create a healthier and more productive work environment.

Stress-APGAR Model:

The Stress-APGAR model is a framework for assessing and addressing stress in the workplace.

It consists of five key areas:

1. Appearance: How does the individual present themselves?
2. Performance: How is the individual performing in their role?
3. Growth Tension: Is the individual experiencing tension or conflict related to their role or responsibilities?
4. Affect Control: How is the individual managing their emotions and stress levels?
5. Relationships: How are the individual's relationships with colleagues and supervisors?

Line Manager Observations and Questions:

For each section, line managers can observe and ask questions such as:

1. Appearance: How is the individual's appearance changing (e.g. weight gain/loss, fatigue, etc.)? Are they dressing professionally and taking care of their personal hygiene? How do you keep your energy up? How are your sleeping patterns? How are you maintaining your physical and mental fitness?
2. Performance: Are they meeting deadlines and completing tasks on time? Are they showing signs of burnout or decreased motivation? How do you cope with the workload at the moment? How do you manage the performance pressures we face?
3. Growth Tension: Are they experiencing conflict or tension related to their role or responsibilities? Are they feeling overwhelmed or struggling to manage their workload? What gives you purpose and meaning at the moment? What are your and your team’s development objectives?
4. Affect Control: How is the individual managing their emotions and stress levels? Are they showing signs of anxiety, depression, or other mental health concerns? How do you cope with frustration? Do you get easily upset/incensed when discussing work issues or personal topics?
5. Relationships: How are the individual's relationships with colleagues and supervisors? Are they experiencing conflict or tension with others in the workplace? How do you experience your key relationships at work? Do you ask for and accept help from others?

By using the Stress-APGAR model and asking these questions, line managers can better understand the stress levels of their team members and provide targeted support to help them manage stress and improve their well-being.

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Would you add any other questions or ideas to this? Please share them in the comments below or on the post :)

#accountingandaccountants #burnout #mentalhealthawareness #stress #stressawarenessday