The Lifecycle of Data: Best Practices for Retention and Deletion
Keith Budden
GDPR Consultant, Trainer, External Data Protection Officer, GDPR Audits, Author. Helping companies see how to use GDPR profitably. Finalist in Service provider of the year #BSNAWARDS2024 Public Speaker, Thought Leader,
In today’s data-driven world, information flows constantly—from the personal data we share online to the vast amounts of information businesses collect daily. Data is a valuable asset, but managing it responsibly is a complex journey involving several stages: collection, storage, usage, retention, and ultimately, deletion. How organisations navigate these phases has a direct impact on efficiency, security, compliance, and public trust.
This two-part series delves into the lifecycle of data, starting with data retention. Retaining data is about more than simply holding onto information; It’s about understanding why certain data is necessary, how long it should be kept, and under what conditions it should remain accessible.
In Part 2, we’ll address the final step in this journey—safe and effective data deletion. For now, let’s explore the role and best practices for data retention.
1. What is Data Retention?
Data retention refers to the policies and practices that determine how long an organisation keeps data before it’s either archived or deleted. Data types range widely, from customer and financial information to internal operational data. Whether it’s for regulatory compliance, historical analysis, or future insights, organisations often need to retain data for set periods. Having clear data retention practices serves several purposes:
? Compliance: Laws like GDPR and HIPAA mandate that certain types of data be retained for specific periods.
? Security: Retaining data responsibly means less risk of exposing sensitive information for longer than necessary.
? Efficiency: Managing what data stays versus what goes improves storage efficiency, allowing organisations to cut costs and streamline operations. This is particularly true for data held on paper.
Real-World Example
Consider a healthcare organisation that handles patient records. Regulations require that specific medical records be retained for years, if not decades. By following retention guidelines, this organisation not only meets legal standards but also ensures records are available when needed. Failure to manage this effectively could lead to data breaches, regulatory fines, and damaged trust—consequences far costlier than careful data retention. It is the case that medical organisations in particular are still frequent users of fax machines for transfer of information from one organisation to medical partners. While this is a secure method of data transmission, it does obviously add to paper storage requirements.
2. Key Benefits of Effective Data Retention
Crafting a strong data retention policy brings several key advantages:
? Enhanced Security: Retaining data securely reduces the risk of data breaches. With clear retention timelines, organisations can minimise the amount of potentially vulnerable data they store, lowering security risks.
? Regulatory Compliance: Many industries are governed by strict data retention requirements. For example, healthcare and financial sectors are often required to keep specific records for a set number of years. Failure to adhere to these regulations can result in legal penalties.
? Cost Savings: Storing data long-term can be costly, especially as storage requirements grow. By retaining only necessary data, companies save on storage expenses, making their data management more cost-effective.
Example in Action: Take, for example, a company that deals with financial transactions. Retaining transaction records for a required period ensures they meet compliance regulations and can verify financial data when needed. By planning their retention timelines effectively, they avoid unnecessary storage costs, reduce data risks, and increase operational efficiency.
3. Best Practices for Data Retention
Here’s how organisations can approach data retention to maximise benefits and minimise risks: Create a Retention Policy Establishing a clear data retention policy is essential. This policy should outline:
? The categories of data collected.
? The retention period for each category.
? The rationale behind retaining or deleting each type of data.
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Having a structured policy ensures that everyone in the organisation understands which data should be kept, how long it should be retained, and when it’s appropriate to dispose of it.
Categorise and Classify Data
Classifying data makes it easier to determine appropriate retention periods. Sensitive data like customer records or financial documents may require longer retention times due to legal or business needs, while other types of data can be deleted sooner.
Data classification also streamlines compliance with privacy laws and helps teams identify which data needs special security measures or encryption to protect sensitive information.
Automation is a valuable tool in data retention, as it helps organisations maintain consistency in their retention schedules. Tools that automate data tagging, classification, and archival reduce the manual workload and minimise the opportunities for human error. For instance, businesses can set up automated deletion for non-essential data once it reaches the end of its retention period. Automation tools can also generate alerts or reports to remind data managers when data is approaching its retention expiration date, ensuring no data slips through the cracks.
Data retention policies aren’t static; they need to evolve with changing regulations and business needs. Regular reviews ensure that your retention practices stay up to date with the latest legal requirements and industry standards. Policies should be revisited at least annually and adjusted in response to major regulatory changes or internal data management updates. This approach ensures that your organisation’s retention practices remain compliant and relevant.
4. Preparing for Data Deletion (Teaser for Part 2)
Once data has reached the end of its retention period, the next step is deletion—but this step requires just as much care as retention. Improper deletion can lead to security vulnerabilities, regulatory violations, and potential loss of trust. Deletion isn’t just about pressing the “delete” button; it’s about securely and permanently erasing data so that it can’t be recovered or misused.
Here are some questions we’ll explore in Part 2:
? What are the best methods for secure data deletion?
? Why might traditional deletion methods fall short of compliance?
? How can improper deletion put your organisation at risk?
Stay tuned as we address these questions and complete the data lifecycle in the next part of this series.
Conclusion
Effective data retention is about much more than just storage. It’s about aligning retention policies with security, compliance, and cost management goals. With the right practices, organisations can transform data retention into a strategic asset that supports long-term success.
P.S. I’ll be hosting an event on November 20th on The Lifecycle of Data: Best Practices for Retention and Deletion, where we’ll dive deeper into retention strategies, deletion methods, and practical tools for effective data management. Here’s the link to register and join us for an insightful discussion! Click here for Link To register
How confident are you in your data retention practices? Let’s make sure you’re prepared
GDPR Consultant, Trainer, External Data Protection Officer, GDPR Audits, Author. Helping companies see how to use GDPR profitably. Finalist in Service provider of the year #BSNAWARDS2024 Public Speaker, Thought Leader,
2 周Here is the link to register to join our event on the 20th to discuss data lifecycle https://shorturl.at/lL6aC