Life of sale man- misery /proud feeling - winning customer is winning sub conscious mind - vs conscious mind - experience of Hanumant shukla
Few formula
1.sales happen when we build rapport on feeling at sub conscious level of our mind with customers .
2.Rapport is created by feeling of commonality between two people - when customer is totally responding to sales pitch/conversation .- sales is done
3.only 7% our communication skill happen through words - 93% is non verbal- our training on people is 100% on words- hence big gap tgt/achievement
4.Sales happen - when Matching /mirroring with customer feeling /thought/empathy apart from product- sales man has to sell himself before he sell product.he need to believe in product then customer will trust the product.
5.we have conscious and subconscious mind - our subconscious mind is more powerful- sales happen through subconscious mind - we focus on conscious mind - hence rejection come on our way.
6.People like to those people like them self, or how they like to be- hence build connection with customer to feel like them.
7.style is more important then substant initially
How many times sales guys do not sleep before meeting /review and post meeting they are disturbed mentally ,hence consequences/impact is felt by whole family and happiness get impacted in long n short term basis.Thier confidence get broken down permanently. They find sales is not right for them. They start believing themself to be good sales man with right means and start exploring to be cheater/manipulator to be ahead to get appreciation from boss.
Job of many Managers is to humiliate his subordinate based on excel sheet which is normally prepared by MIS guys ( they derived /shared his scolding with family too). Most of managers prime motive to visit market to find fault with his peoples and after 1-2 hour working in mkt - they make perception of front line and his senior . This good or bad perception based on short visit remain till manager is his boss/he worked with company- frustration leads to sales man urge to work on manipulation , which end up not focusing on basic but maintaining dashboard on which he get appreciated /scolded over his life period . He never get chance to learn a art of selling and enjoy the life . Each manager want beat another guy by what ever means available to get promotion by damaging confidence of new sales guy by manipulation .
All of us have gone through over the years as we travel a journey of sales man, where mkt perceive us manipulator /lier/cheater and each guy in organisation blame us for company's failure but no one give credit for our success - we owe credit to organisation if tgt is achieved. We worked 12 hours under intense pressure of heat/rain/cold 45 degree temp or 0 degree or strong rain - we do not have any leave even on sunday . our wife start saying to kid - they should never marry sales guys- wife start feeling jealous when same company guys in another department who get same salary - their husband comes at 6 clock - they go for walk and enjoy the weekend too. we become shameless to kid /wife and spoil our relationship permanently with relative by doing what we should not do-working . Only guys who get sacked in organisation are sales guys . This is frustration but we have brighter side too.
let me tell other side - if organisation does not take care sales guy - they will suffer permanently or will be dead - because product is strategy but sales is execution . All the best company CEO - be facebook or apple had been best sales man. Our PM is best sales man for our country hence be proud of sales man- learning right way to sell rather learn wrong means
i have adopted different approach then rest of my colleague - as i understood that sales is science and art ( psychology is 85% weightage ) and mechanics is 15%. If you know how to sell - u will enjoy most.
i consider each guy who join in our sales force - is son and daughter of some lovely parents , who have handed over to me to take care , I trust them and i love them by taking care their needs /developing their skill which ensure they are happy and successful . I love them as much as their parents n much more . I keep on thinking how to develop them.
sales happen when we influence customer with their deeper subconscious mind by mirror and matching with intent listening /focusing clue and making customer life long friend whether deal is done or broken. we intent to build relationship with customer based on our shared belief and trust. we work with on customer to solve their issues at market by our product by being with them n understanding them.
sales team do not listen what we say but follow what we do with them . how we respect them and care them /love them - they will observe and replicate with others . they are also friend/ son/daughter /husband of some great people who pray them for their success hence they have joined sales field for success - there is no doubt in my mind.
most of people follow daily /hourly - kpi/dashboard - this model is mostly present across the organisation - i work only on why and how apart from dashboard . this model take long time and success takes permanent route - but team is always in positive mood - hence family/kid are happy hence each success build team confidence /happiness. I ensure family is never disturbed with bad word/humiliation.
i had to travel 50 km from lucknow by staying till mid of night for winning one mkt /teach one front line guy a lesson. which was not done over 2 years even though team had tried to get KPI achieved .. He was humiliated every meeting in front of rest of people - we broke his confidence but we never got success. This was to show and train them how to do it . I could have given many gyn but getting him success was utmost in my mind .
i trained the guy /hugged him after reaching destination - trained art of selling - how to engage people at subconscious level by winning customer hearts - hence eventually winning customer . after initial hesitation- he started winning - his confidence was higher .
sales guy achieved his success in three hours by his new sales connect technique and confidence in his eyes was worth million dollar for me.
i believe our- failure to achieve some milestone is not due to resources but our resourcefulness -
as we grow adult - our parents/teacher /society put limitation on us - bring down our confidence level- that is stored in us at subconscious mind.
We can do every thing if we get trained - believe in our self .
Cluster Head & Regional sales manager - Eastern India, Tata Consumer Product Ltd - RTD value business
8 年Dear Sir, I saw so involved with every word you had written that i read every sentences twices. i could relate this with my bosses and found myself very fortunate. Thanks for the wonderful thoughts. This was shared by our Category head Mr. Subodh Shrivastava (Tata Chemicals Ltd.)
GM Sales and Operations @ PepsiCo -VARUN BEVERAGES LIMITED | Ex - R.com @ Sr.Manager -Ahmdabad
8 年In my view connect to this , a salesmen is the piller for any of the organization. He is the first face of the company. FOR any of the customer he is the company who gives/ provide or gives right kind of information to the customer for any of the product he works for. When he works in the market from morning till evening he is tired, and disucuss the issues to his reporting Manager, if the order are good......Manager is happy ....if order are not up to the level he want, then Manager is scolding to him by saying...you are good for nothing. A good Manager is who can understand the feelings of his subordinate by putting his foot in his leg. The best way to coach and guide him by going market with him. And any of the front line salesmen/ Manager had to be postive attiude to learn more and more in the market is the key to success.
#ITSupport #Techsupport #Counselling #Consultancy #Recruitment #Sourcing
8 年``- sales man has to sell himself before he sell product.he need to believe in product then customer will trust the product.`` Great sir.....dont have words for appreciation...
e-commerce and b2b business head at Confidential
8 年i inspired from your activity at this level...and also give me an idea to promote our new brand. thanks
Transforming logistics through Mamastops
8 年thank u very much amit AMIT KUMAR