Leveraging Robotic Process Automation (RPA) for Streamlining Business Processes

We have come a long way in the transition from manual tasks to automation in business process?

One or two tasks of each business are automated now. But to transit from simple back-office task automation to scaled automation is quite a challenging thing.?

To overcome this challenge, Robotic Process Automation is launched. It helps the business in automating the task on a large scale with ease and at high speed. Software robots or bots are the main element in RPA that acts according to AI insights and completes the tasks in no time and allows businesses to achieve digital transformation.??

What is robotic process automation??

Robotic process automation is a technology application that automates the business process with a combination of bots. It works based on logic and structured inputs. There are many RPA tools in the market that can be leveraged by companies to configure robots that process business tasks like transactions, data manipulation, triggering responses, customer care communication, and many more. Simply RPA ranges from automated mails to thousands of proficient bot deployments to automate jobs in an ERP system.??

Benefits of RPA?

Businesses get extensive benefits from implementing RPA for their business tasks. They are listed below?

• The first and foremost advantage of RPA is it can automate mundane and repetitive tasks in no time with minimal or without human intervention.??
• The mundane tasks which include report generation, data entry, invoice processing, and data extraction can be automated.?
• It lessens human intervention and frees up human resources to work on valuable and more strategic tasks.?
• RPA enhances the operation efficiency with reduced processing time and improves overall productivity?
• Cost spend on mundane tasks can be saved in RPA?
• With business task automation, businesses can save up money used on hiring manual labors, or hiring workers during peak time, thus it optimizes resource allocation?
• Unlike humans, RPA works 24/7 without asking for overtime money by ensuring round the clock task execution with high efficiency and faster turnaround times.??
• Scalability is the significant benefit of RPA as it can adapt itself to the growing business scale. It can handle the business scaling without requiring extra resources and structure.?
• The implementation of RPA is also very easy. Businesses can get started quickly by getting simple licensing, low-code development, and implementation options?
• RPA bots can act on AI insights to execute tasks faster and better?
• Businesses can achieve high ROI even on the first day of installation?
• Any complex business tasks can be automated like event management, help desk, and more?
• RPA comes with full features along with integrated OCR and intelligent chatbots?
• Multiple software bots can be run on single virtual host thus reducing the cost of ownership for business?
• The scalability of RPA will help the firm to manage the raise in demands, enhanced customer service, greater operational efficiency, and higher productivity?

Features of RPA?

Basically, bots are fundamental units of RPA. Many features can be integrated with RPA in the form of bots and those are listed here.??

Unattended bots: The bots that automate the tasks completely without human intervention?

Attended bots: The bots that requires human assistance here and there to automate the tasks?

Intelligent chatbot: The engaging bots that work on any channel and can handle multiple channels.?

Scheduling: The features that manage the schedule of unattended bots to automate the tasks?

Workload management: The feature that distributes the work across the bots?

Deployment: Businesses can deploy RPA in on-premises or in cloud?

Concurrent bot execution: The scalability is high and multiple bots can be run on the similar virtual hosts?

Credential lock: the place where business can store log-in credentials of their bots with high-level security?

Top RPA tools and how to choose one?

In the RPA market, companies sell a mix of new, purpose-built tools and older tools that are integrated with features to support automation. They are called business process management tools. Some companies denote their tools as work process management or workflow automation tools. Few examples of RPA tools are Automation Anywhere, Appian, Blue Prism, AutomationEdge, Cyclone Robotics, etc.?

According to Forrester’s research, the RPA software market is bound to grow from 2.4 million USD in 2021 to 6.5 million USD in 2025. The RPA tools are increasing its adoption by the various business and the companies who want to choose the RPA tools have to look at these 10 factors:?

• Low-code ability?
• Easy bot setup?
• Abilities of Machine learning??
• Attended vs. Unattended bots?
• Integration with enterprise applications?
• Exception handling and human review?
• Cloud bots?
• High scalability?
• Administration and orchestration?
• Process and task discovery and mining?

Hence in conclusion?

RPA is being used by many businesses to simplify internal processes and cut expenses. Business users can spend more time on customer service or other higher-value tasks by automating tedious rules-based business procedures. Others consider RPA to be a stopgap on the way to intelligent automation (IA) using ML and AI technologies, which can be educated to make predictions about future outputs.??

In anyway both RPA and Intelligent automation are the next big things in business process automation, and it is a must for businesses to leverage to stay top and ahead of the competition??