Leveraging AI for Good: How Not-For-Profits Can Put Emerging Tech to Positive Use
Artificial intelligence (AI) is developing at a rapid pace, but making sense of its possibilities and practical applications can feel overwhelming - especially for Not-For-Profit organisations with limited resources.?
Recently Tracey Newman and I spoke with Kyle Behrend of nfps.ai about exploring both AI's opportunities and ethical considerations.
A lot of not-for-profits are playing around with AI at the moment, so here is a bit of a guide to assist with effective implementation:
Keeping Pace with Change
Staying up to date with how AI is progressing is critical, but first focus on your organisation's specific problems and how AI could help, rather than getting caught up in all the changes. Kyle recommends to "Start small, identify the specific problem, experiment and grow.” This will allow you to ensure what you are implementing is there to solve a problem or create something better, rather than chasing AI for the sake of it being a fancy new piece of tech.
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Free People Up, Not Removing Jobs
Sometimes people think that introducing AI is going to mean less jobs for humans, but automating routine tasks like categorising emails frees up staff for higher-impact work. For example, AI can generate first drafts of content like blog posts or social media posts to save time. Most Not-For-Profit's have resourcing challenges, so when used as a tool in the right way, AI can help with this problem by allowing us to get more done with the same resources.
Ensuring Human Oversight
While current AI shows potential, we humans should stay in the loop. AI should be viewed as an assistant rather than a replacement for people. Always make sure your team is the final sign off point for any content AI has created. This will ensure the quality remains at your required standards.
By starting small with AI and focusing on problems, not-for-profits can leverage emerging tech to enhance efficiency, engagement and impact - as long as the human element remains central to their missions. Consistent experimentation will uncover new solutions, but conversations around responsible implementation must continue as adoption increases.
What specific areas or projects in your organisation do you envision AI making the biggest impact? Drop your thoughts in the comments below!
Strategic Change leader. Educator, Researcher and Consultant in Community Services and Social Enterprise. Passionate about Social Innovation, Inclusion and Impact.
1 年Very important and timely topic Dan Bentley - critical for all nfps and especially social enterprises that are seeking to build skills and create employment!
Teaching practical AI to non-profit and mission driven individuals. Founder of AI Impact Hub, an all-in-one learning and implementation hub. Save 10+ hours a week through AI and automations.
1 年Thanks so much for having me and this is a great starter guide for non profits!