Leveraging AI for Day 2 Operations

Transforming Network Management with AIOps Solutions

In today’s dynamic business landscape, managing extensive branch networks has become a daunting task for technical leaders. The challenges are multifaceted: ensuring consistent performance, minimising downtime, and scaling effectively. Enter AIOps—advanced technology that leverages artificial intelligence (AI) and machine learning (ML) to revolutionise network management.

A New Era of Network Management

AIOps solutions are changing the game for network management by embedding AI and ML into Day 2 Network Operations.

Imagine having a system that can predict potential network issues before they arise. AIOps uses predictive analytics to analyse historical and real-time data, enabling proactive intervention. This means fewer surprises and more control over network performance.

Automated troubleshooting is another game-changer. AI-driven systems can automatically identify, diagnose, and remediate network problems. It’s like having a team of expert technicians working around the clock, ensuring your network runs smoothly. But it doesn’t stop there. AIOps offers comprehensive visibility into network performance, by ingesting telemetry and leveraging synthetic health checks to provide deep insights that help in effective monitoring and management. Continuous learning capabilities mean the system adapts and improves over time, becoming more efficient and reliable.

The Business Benefits

For organisations managing large-scale branch environments, the advantages of AIOps are substantial. Firstly, there’s the optimisation of network performance. With proactive issue resolution, networks operate at peak efficiency, reducing downtime and enhancing overall performance. This is crucial in environments where network reliability is paramount. Cost efficiency is another significant benefit. Automation of routine tasks and troubleshooting reduces labour costs, allowing IT teams to focus on strategic initiatives. This translates to substantial savings and better allocation of resources.

Then there’s the user experience. With fewer disruptions and improved connectivity, users enjoy a seamless experience, which is critical for maintaining productivity and satisfaction across branches.

Scalability and adaptability are also key. AIOps solutions are designed to grow with your network needs, providing consistent and reliable performance whether you’re managing a few branches or a vast network.

Leading Technologies

Juniper Networks leverages its Mist AI and Marvis platforms to streamline and automate Network Operations, providing robust AIOps solutions for various environments.

Complementing Mist AI, Juniper’s Marvis AI Assistant enhances IT operations by simplifying troubleshooting and automating problem resolution. Marvis enables network administrators to use natural language queries, such as "Why is the Wi-Fi slow in the Sydney office?" to quickly identify the root cause of issues and receive actionable recommendations. Moreover, Marvis excels in automated ticket resolution, handling up to 50% of common network issues in branch environments. For a global manufacturing company, Marvis drastically reduced the average time to resolve Wi-Fi connectivity issues from 2 hours to less than 5 minutes by automating the diagnostic and remediation process, demonstrating its efficiency in maintaining seamless network operations.

Mist also leverages AI for Radio Resource Management (RRM) which is used to continuously optimise wireless networks. For example, a major retail client experienced a 50% reduction in Wi-Fi-related helpdesk tickets after adopting the Mist wireless solution. Additionally, Mist AI's proactive anomaly detection has proven invaluable in identifying and addressing potential issues before they impact users. In one instance, Mist AI detected a gradual degradation in Wi-Fi performance at a legal services company's branch offices, pinpointing a firmware issue on specific access points, which allowed IT to resolve the problem swiftly.

Deliver unparalleled optimisation for your business

Maximising the benefits of AIOps requires a thorough understanding of the complexities of large-scale networks. Cube Networks are a leading Australian Network specialist excelling in integrating AIOps into wireless, switching, and SD-WAN environments. Our expertise ensures that organisations can fully leverage the power of AI-driven network management.

For senior technical leaders, AIOps represents a transformative shift in network management. The technology delivers unparalleled performance, cost savings, and user satisfaction, making it essential for future-ready branch environments. Partnering with Cube Networks allows organisations to seamlessly implement and optimise AIOps solutions, driving operational efficiency and positioning themselves for success in the digital age.

Get in touch to explore how Cube Networks can help your organisation leverage leading AIOps solutions, to achieve enhanced network efficiency and performance.

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Keen to dive in a little further? ?

Join us for an intimate Roundtable dinner, to hear from the experts at both Cube Networks and Juniper MIST, and engage in a discussion with industry peers, about how AIOps is futurising Network Operations.

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