Level Up the Deskless Employees with Tech and L&D

Many enterprises struggle to equip the deskless employees with the necessary skills and knowledge.? By leveraging innovative technologies and effective L&D strategies, organizations can bridge the digital divide, empower continuous learning, and unlock the hidden potential of their deskless workforce. When these efforts are successful, they create a strong foundation for a high-performance culture.

A culture of high performance is characterized by a shared commitment to excellence, innovation, and improvement. Organizations should encourage a sense of ownership and empowerment which leads to increased productivity, improved customer satisfaction, and stronger business outcomes.

Here are some key initiatives you can use to improve their work experience:

1. Bridge the digital gap:

Accessible technology: Ensure these employees have access to devices, internet connectivity, and training on basic digital literacy skills. A Future of Jobs Report by the World Economic Forum suggests that “the fastest-growing roles relative to their size today are driven by technology, digitalization and sustainability”.?

Tailor training to their digital proficiency: Differentiate training content and delivery methods based on your team’s digital comfort levels. according to McKinsey & Company , “many feel their L&D functions struggle to keep up with the needs of their businesses”.??

Leverage mobile learning: Brandon Hall Group suggests that people are relying on mobile devices more, since the pandemic. Utilize mobile apps and responsive design to make learning accessible anytime, anywhere.?

2. Empower continuous learning:

Foster a learning culture: learning as a life-long journey, not a one-time event.?

Personalization: Tailor training content and delivery methods based on individual needs and preferences, while considering your company’s goals. Start by understanding the key elements of a successful L&D strategy .?

Leverage the power of peer-to-peer learning: Encourage knowledge sharing and collaboration among deskless employees.

3. Create engaging and accessible learning experiences

Explore VR, AR and other simulations to create realistic and engaging learning experiences.

Prioritize accessibility : training materials should be inclusive and accessible to everyone.

Social learning: a sense of community and collaboration is enhanced through social learning platforms and forums.

4. Provide the tools they need to thrive:

Provide easy-to-use performance tools and resources which can be used in the flow of work.

Offer career development pathways to advance their skills and careers??

Recognize and reward achievement: Acknowledge and celebrate employee accomplishments to boost performance and engagement.

Learn more by listening to our latest podcast episode where we dive deep into the subject of deskless workers and their success with Tracie Sponenberg . ??