Let's Talk - What 2020 has taught us ?

Let's Talk - What 2020 has taught us ?

Here we are at the end 2020 and it seems to be quite a crazy year for us. We have learnt many lessons to keep the IT firms up and high. There are ups and downs as well. We were forced to look at the way we do business, interact with our team and how we focus our time and attention. For some, it was a year of growth, as they found themselves in a prime position to serve their customer base during quarantine. Others found themselves having to reinvent the way that they think about their business in order to serve their customers safely. So today, we will try to pick few of those points which has a powerful impact on the ebbs and flows of IT firm this year.

CLOUD is not an OPTION anymore

Yup ! You read it correctly, Cloud is not optional, it has to be there to survive, to compete and most importantly to grow. Tech masters have vaticinated the supremacy of the cloud for years now, telling anyone who will listen about the benefits of being able to access your data anywhere on any device. Despite the obvious advantages of moving to cloud-based platforms, business owners were somewhat cynical of the change. Obviously, that cynicism is gone today. Cloud proponents certainly weren't banking on a pandemic to prove their point, but the point has been proved nevertheless.

Knowing what we know today, keeping all shared information on cloud-based servers is a must-have, as opposed to a like-to-have. A day when nobody can come to the office is no longer hypothetical; for many, it's their everyday reality. Without full-featured cloud functionality, you end up wasting countless hours getting people the information they need, navigating arcane drives, and travelling to retrieve digital files.

WORKPLACE, Home/Office/Hybrid

It's quite a debatable topic this year. How the workplace is going to be in Pandemic.? How we are going to adapt the new environment? What is going to happen after pandemic? Do we need to start working from office or continue doing work from or it is going to be a hybrid model? Lots of question it is :)

This year, for companies that adopted remote work in response to the pandemic, the requirements of the new workplace were overwhelming. Many of these companies had to make drastic changes, so they adopted transformation initiatives that looked good on the surface but did not pan out. But companies that were already using a remote workforce or that were already using these digital tools seemed to have fewer difficulties.

So looking at the options and the way business has changed this year, we can have a hybrid model(see it seems to be a cloud deployment model ;) - cloud is everywhere) which will allow the employees to save journey time and also allow the employers to save infra cost, not only the infra cost, it allows firm to have better preparation in handling the pandemic kind of situation.

Understand what is IMPORTANT and train EMPLOYESS for the DIGITAL world

The most obvious effect of pandemic on digital transformation is the brutal acceleration of the process of moving to digital. This is a transformative moment for businesses globally, digital transformation is no longer a long-term goal or a notional abstract, it is happening right now, in a very Darwinian model. This company effectively went from 35 remote/home offices to over 4,600 remote offices in less than a month and has no plans to return to the old model post-pandemic. That is digital transformation and shows speed and adaptability under harsh conditions.

From employee management to productivity enhancement, and from product development to software deployment, digital strategies need to be streamlined to catch up with changing times. Some business will no longer exist in their present form, some will slowly come back, new models will surface that are born in a remote working environment, but whatever the post-pandemic world looks like for the enterprise, it will look nothing like what it was pre-pandemic. So understanding the importance of digitalization and training the resources is a must have strategy to grow in post-pandemic world

Setting out SUPPORT & WELLNESS

This is the most important topic that need discussion this year. We as an induvial gone through a tough time, the whole work culture has changed for us. Now we don't have collogues sitting near us, it is the family, we are surrounded with. For many individuals, it is blessing in disguise and for many it becomes a reason of depression.

We have grown more outspoken about mental and physical health during this time. Employers encouraged employees to come forward if they’re struggling to meet expectations for personal reasons and have offered solutions. Employers are keen to know the problems, how the work life balance is going on.

It's so important for a firm to keep the employees healthy and provide support. Employers need to continue to focus on health and safety, and continue to find new and flexible ways for our people to do their jobs.

Let's talk, what you think and have a discussion.
Anirban K.

Artificial Intelligence and Analytics (AIA) - Cognizant

4 年

Excellent points, fully agree. It needs a collective social responsibility, in these times. Online classes for kids, virtual meetings are the norm. Its important to ensure digital fatigue does not set in. I have seen kids getting into online video games after classes, thinking its a natural extension. Everybody needs to understand the social effects and help each other so we derive the maximum benefit from our virtual existence.

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