Lets talk about Persona
Nikita Verma
Product Designer II | Shiprocket Checkout | UX-UI Mentor at Master's Union
There are two types of persona that are particularly useful to user experience designers and they are the proto-persona and the user persona.
The proto-persona is a persona created when resources are not available to conduct research on users. It is based on information gathered from other sources, and it represents the team's best estimate of the user. While not as valuable as the user persona, the proto-persona is still better than having no persona at all.
On the other hand, the user persona is the most commonly used persona in UX design. It is a straightforward representation of the user's goals, behaviors, and pain points, which is developed through user research.
Both types of personas provide insights into what people do, why they do it, and what they need or want from a product. They serve as a guideline for communicating the desired user experience.
What Makes for a Good User Persona? A user persona should:
1.Based on research observations
2. Focus on current behaviors and needs rather than future expectations
3. Realistic portrayal without idealizing behaviors or desires
4. Establish a foundation for the user experience design task
Furthermore, a good user persona should help the designer understand the following aspects of the user(s):
1.The context in which the product will be use.
2. Current user behaviors
3. General user attitudes
4. Desired wants/needs for the product being designed
5. Current difficulties faced by the user
6. Any objectives the user may have
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How Do You Create a User Persona?
To create a user persona, there are various methods, but a straightforward process would involve:
1.Conducting interviews or observations with potential users
2. Identifying patterns in their behaviors, actions, and responses, and grouping individuals who share similar patterns
3. Creating archetypal models of the grouped individuals
4.Developing a detailed user persona based on the archetype, including information about context, behavior, needs, etc.
5. Sharing the user personas with the team and incorporating feedback if necessary.
What are the Benefits of Using User Personas in UX Design?
Using user personas in UX design provides several benefits, including keeping the team focused on user needs and preventing scope creep or self-referential design. Personas ensure that the user's voice is considered throughout the design process, reducing the risk of failure.
How are Personas Used in UX Design?
Personas are used in UX design to provide context for product use scenarios, enabling the product to be designed according to how it will actually be used, rather than how the team thinks it might be used. This approach helps to tell the story of how the product will be used from the user's perspective.
Combining user personas with scenarios is crucial in creating effective products. User personas are just one aspect of the "secret sauce" that UX designers use.
There are four essential uses of personas in product design:
1.Validating the design team's decisions by ensuring they align with the user's needs.
2. Developing priorities when there are conflicting ideas about resource allocation or time management.
3. Acting as a source of inspiration during ideation sessions while keeping the focus on the user.
4. Providing a reference point during the evaluation of product ideas or iterations.
By incorporating user personas in product design, designers can ensure that the end product meets the user's needs and expectations while maintaining a focus on the user throughout the design process.
Chief UX Mentor | UX Maestro | CORE UX Pedagogist | UX Scientist | UCD Expert | Chief Design Officer | UX Advisory Board | Pioneer of CORE UX Deep-Dive GenAI Model
1 年Nikita Verma The concept of User Persona represents a pinnacle of maturity within the field of UX design. Prior to its emergence, it is imperative to ascertain its fundamental origins and comprehend the diverse stages of its transformation that culminate in the realization of a comprehensive User Persona. Furthermore, UX practitioners must possess a deep understanding of the actionable components that comprise User Personas, and how these components play a pivotal role in guiding the subsequent execution of UX endeavours. The notion of User Persona as a standardized template within the industry is inherently flawed and lacks coherence.