Let’s talk about… peace of mind

Two of the UK’s most trusted sources of expert financial product ratings - Defaqto and Moneyfacts - have given UW Home Insurance and Boiler & Home Cover 5 ? ratings again. That’s right, for the eighth year in a row!

• Defaqto has rated UW Home Insurance five-stars since 2017.
• Moneyfacts has rated UW Home Insurance five-stars since 2018.
• Moneyfacts has rated UW Boiler & Home Cover five-stars since 2018.

Star Ratings Manager at Moneyfacts says: “Consumers can have peace of mind when buying Home Insurance from Utility Warehouse, which again received a five-star rating for 2024. This product benefits from no hidden fees with most features covered as standard, along with the flexibility to add a range of additional cover options.”

Limited time offer for existing customers: From 22 - 28 February, we're going to offer single-service homeowner customers a chance to add our five-star-rated Boiler and Home Cover in our flash sale.

And that’s not all…

Our Boiler & Home Cover supports customers through tough times, from winter breakdowns to plumbing problems and includes a service as standard. Plus, customers can save over ￡400 over 3 years on Boiler & Home Cover with UW compared to big-name brands like British Gas & Homeserve*.

Plus...

Our 5-star rated Boiler and Home Cover is there to give customers peace of mind, should the worst happen. And we’re constantly looking at ways we can make our customer’s experience easier.

Having something go wrong in your property is incredibly stressful, and with claims up 71% from last year, it’s important to make our process as quick, simple and straightforward as possible.

In October, we updated our systems to enable customers to start making their boiler claims online. By making this change, along with many others, we’ve seen a huge improvement in the customer journey.

Our average calls per claim are down a whopping 41%, while our abandoned call rate has seen a phenomenal reduction - going from 39% to a mere 0.92%.

Our average time from our customers making a claim, to getting an engineer out to their property has been reduced by 81% - we’re taking action and getting the issues resolved much quicker than before.

Who do you know that would benefit from that peace of mind?

Click Here to find out more.

*￡469 saving when compared to the 3 year competitor average cost of comparable cover at British Gas and Homeserve. British Gas price based on customer selecting complete cover with an excess of ￡60. Homeserve price based on customer selecting Heating, Plumbing and Electrics Plus with Service with an excess of ￡60. Price correct at 03/01/24.