Let's protect investors' best interest the right way
Robert L. Reynolds
President and CEO at Putnam Investments and Chair of Great-West Lifeco U.S., author of "From Here to Security"
I recently collaborated with former Minnesota Governor Tim Pawlenty, now president and CEO of the Financial Services Roundtable, on an opinion piece appearing in The Hill discussing proposed regulation by the U.S. Department of Labor that seeks to limit conflicts of interest for retirement advice. The following is an excerpt.
President Obama is right: Financial advisors and companies that take advantage of hardworking Americans saving for retirement by recommending financial products that benefit themselves more than their clients don’t deserve to be in business. They should absolutely be held accountable — through fines, by being barred from working in financial services or, in the worst cases, serious jail time.
No one should be exposed to advisors who cheat clients with self-interested advice or — worse yet — break the law by providing improper advice. That’s not what trusted financial partners do. The vast majority of financial advisors work hard every day to promote secure and sensible retirement savings plans for their clients.
This spring, the Obama administration’s Department of Labor proposed a new set of regulations that will require retirement investment advisors to make sure the advice given is in the client’s “best interest.” That’s something we can all agree upon. In fact, several federal regulators already hold financial professionals to such a “best interest” standard. The real issue is how best to achieve that standard. Because while we all agree that existing laws should be adjusted to clarify that a “best interest” standard always applies, it should not take several hundred pages of incredibly complex regulations and miles of red tape to accomplish this commonsense, agreed-upon goal. A simpler, more coordinated approach is needed.
Numerous regulators including the Securities and Exchange Commission, Financial Industry Regulatory Authority, and state government authorities already have rules in place to address concerns about advisors who are not properly doing their job. The well-respected, non-partisan Government Accountability Office even highlighted this overlapping system of regulations as part of a recent report to the U.S. Congress.
But the lack of coordination between federal agencies in enforcing these regulations to protect investors’ best interests has to stop. Regulators should adopt a simple clarification to rules under labor, banking, commodities, insurance, and securities laws to make it clear that advice must serve the client’s “best interests” in all circumstances — always.
Congress should do their part as well:
- Put a lid on new regulations that are duplicative and overlap with current rules;
- Maintain and even increase enforcement resources for financial regulators;
- Adopt a clear solution for advisor compensation disclosures — so that customers can clearly understand what they’re buying and how it’s paid for.
We don’t need telephone book-sized disclosures that intimidate investors and most won’t read anyway. We do need to maintain — and enforce — laws to hold accountable anyone who abuses retirement savers’ trust. When bad-actor advisors break the law, they should face real consequences. So should any company that employs them.
And such a renewed focus on enforcement matters crucially. Too often, there is a rush to add more rules — even before the current rules are fully or properly enforced. But even the best rules don’t mean much unless they are enforced. It’s that simple.
It is also troubling to note the administration’s overly complicated proposal could create damaging — and unintended — consequences both for employees who work for small businesses and for individual retirement savers with lower-balance accounts.
The sheer complexity of the proposal could discourage small companies from either starting or sustaining workplace savings plans — the key means for raising working Americans’ retirement savings. This runs directly counter to the administration’s professed goal of expanding access to workers who lack workplace savings plans today. And the increased paperwork, administrative burdens, and legal risk the proposed rule would impose could also make it hard for investment advisors to serve small individual account holders at all. These are the people who need investment guidance the most.
Simple and clear changes can — and should — be made to ensure investment advice is in a client’s best interest. Advisors who violate the best interest standard should be held fully accountable. But we don’t need a bull rush of fresh red tape.
If we bear these key principles in mind — real coordination, clarity, enforcement, and accountability — then policymakers, industry, and legislators can all work together to improve financial security for hardworking Americans saving for retirement. All it will take is common sense and teamwork. Let’s do it.
The opinions expressed here are solely those of the author and not those of Putnam Investments, Empower Retirement, Great-West Financial, or their subsidiaries, and are not intended as tax, legal, or investment advice.
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8 年Great article! Thanks for sharing your wisdom and knowledge.
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9 年This article is an altruistic one However we all know that the very things this article is proposing,(like jail time for crooked investment advisers) are the very things that makes this country prosper. This article proposes fighting city hall.
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9 年Robert, good article and I couldn't agree more with your title. However, is it really just the advisors we need to be worried about. What about the big companies who spend millions in lobbying against simple rules that would be good for consumers. Shouldn't there be more clear "company compensation disclosures" as well? Let's a few cases for example: a. Recent 401(k) Transparency- the way the rules were supposed to work is that the fees for every 401(k) participant would be easy and clear right on the front of their statements. Instead, I still see today that 9 out of 10 401(k) statements you can't even see the fees on the statement. Was this a financial advisor issue? b. Broker disclosure changing firms- If someone moves from one firm to another and gets a bonus, the clients should know how much the broker got paid in full, fair, and clear disclosure. More often than not the brokers spin a story about how the new firm has better technology, better management, etc. and they don't discuss the new 7 or 9 year note they signed for millions. Is this a financial advisor issue? Who is really stopping this from happening? c. Proprietary Products-- Big firms have worked their magic to rebrand their mutual fund, annuity, and life insurance products into differently named companies. Nowhere in full and fair disclosure does it show the consumer that the product company may be owned by the parent company. This happens all the time with large companies. I used to work for a big company named Ameriprise who still sells the brand Riversource. They are a good company. BUT.... I have no idea how much Riversource accounts for their annuity business, but I'll bet it is more than 90%. Do we think every customer knows that Riversource is the house product? Nothing wrong with a Ford dealership selling Ford trucks, just as long as it is disclosed. Do we think with the internal incentives from the big companies that could be part of the reason for advisor behavior? d. Statement Disclosure- If a client is getting charged advisory fees, shouldn't be right on the statement? The big wirehouses have managed to bury the fees by telling the customers they can ask their brokers if they really want to know. Is this the advisors fault or the big companies fault? If we really want to protect the interests of consumers, it should start with the big companies taking the right action for full and fair disclosure and stop trying to get everything buried or pushed back or plain just make it go away. If we can get to both company and broker transparency, it will be a better industry for all of us down the road. When does management from large companies get held accountable for their actions?