Let Twitter Tweet (And Be)
Mitch Joel
ThinkersOne. Entrepreneur. Investor. Speaker. Author. Podcaster. Decoder of the future. Books: Six Pixels of Separation & CTRL ALT Delete.
Forget what you think that you know about the business world for a moment.
If I pulled you aside and told you that I had built a social media application that allowed people to share simple text message (140 characters at a time), small images and short videos, would you think this was a good idea? What would you think a business like this might be worth? What if I told you that this business:
- Generates over one billion dollars from U.S. display advertising a year.
- Has 88% of total advertising revenue coming from mobile.
- Had Q3 2016 revenue of $616 million compared to Q3 revenue of 2015 is $569 million.
- Has over one billion registered users.
- Has 300 million monthly active users.
- Serves over 500 million messages every day
- Would be the 12th most populated country in the world based on that size.
- Has a current valuation of about $16 billion.
Would you be interested in a business like this? Would you be impressed?
If any traditional newspaper, radio station, magazine or TV station had numbers like this, we would never read articles about the death of TV, radio, print, etc… Still, we live in Wall Street-driven world, where valuations are out of this planet and expectations on what something is/should be overrides the amazing business that a brand has truly developed. For most people today, Twitter is on the ropes. Facebook continues to soar. Google continues to solidify. Snapchat is the darling du jour. Instagram continues to shine. LinkedIn is the place for professionals. YouTube is still valuable, viable and interesting. It’s not hard to see that the markets, the media and some people are (very) sour on Twitter. It’s also not hard to see how a certain United States President seems to be the best PR and marketing that Twitter could have ever imagined, as he keeps the brand in the zeitgeist on a daily basis.
Still, most people look at Twitter, and they are not impressed. That’s scary and sad.
At what point can we - candidly - look at one another and say that this may be the biggest and the best that Twitter can become… and that there’s nothing wrong with that? As of this writing, Twitter’s stock is at $15.12 per share with a market cap of $10.78 billion dollars. Maybe this is a mistake. Maybe this is too many money people hoping beyond hope that Twitter is anything more than a $5 billion company. And, if it is a $5 billion media company, what is so wrong about that? How many people do you know that have built a $5 billion business in a little over ten year?
Have we lost all perspective?
This isn’t really about Twitter, is it? It’s about market expectations in relation to what a healthy and active business can look like. This need for constant triple-digit (or even double-digit) growth is not sustainable, reasonable or fact-based. In fact, if you told me that a social media application that allowed people to share simple text message (140 characters at a time), small images and short videos was worth $5 billion dollars, I might look at your sideways (take no offence to that). If Twitter is a healthy $5 billion business that serves over 300 million customers and delivers valuable content that is monetized (somewhat) decently, is that so wrong? Would Twitter not be in a better place to optimize and grow against that metric, than those waiting for them to become the next… what?… Facebook? Google? Maybe that’s not what Twitter can become. Seeing Twitter get acquired and becoming something even less than what it is, would be disappointing too. Seeing Twitter decline, because it may not be able to live up to its $10+ billion valuation would be tragic as well. We live in very unique times. We have small, medium and large businesses that thrive within their own varied sizes. We see multiple forms of successful brands across B2B and B2C. Maybe being a unicorn is not all it’s cracked up to be?
Expecting Twitter to become something that it may not be, and then dismantling it because of that would be tragic. What do you think?
Digital Marketing Director at NAVEX | Cleveland LGBTQIA advocate | Happiest at the intersection of content & digital strategy :)
7 年I think Twitter's beauty--and its biggest business challenge--is that its power is as a truly social platform, but people/businesses want to use it as a bullhorn. I also agree with you that, possibly because of this, it's been grossly over-valuated. I strongly believe Twitter's social value is invaluable, and it would be a shame to lose it. Especially out of greed.
MD StrategyAudit. Business coach, Strategy and Business development, Brand development, Speaker.
7 年The best people I see are always very self aware. They understand their place, what they are good at, where and how they make a contribution, how to be better people, and they work hard at it. Businesses are no different. Businesses however are just bits of paper lodged with regulators without the people, so it follows that the self awareness of a business is a function of the leadership and culture of the business. You make great points about Twitter, and I conclude that the leadership has failed the test of self awareness to the point that they let others, Wall street, dictate the their culture. As regards Michael Owens previous comment, Linkedin have screwed the pooch in my view by being seduced by the notion of being another facebook. As a result they have seriously undermined the position of respect they had built and held.
Great article Mitch, it seems some learnt nothing about greed and expectations from the first Tech bubble burst. I see another burst coming... LinkedIn is another company that should be satisfied with what they've created and stop trying to become Facebook. Twitter shows it's real worth whenever there is a major event or disaster. Too bad more don't understand it's day-to-day value.