"Let Them" at Work
Hope Timberlake
Speak up to become an influential leader & drive performance | Keynote Speaker, Advisor and Author | Trusted by leaders and teams at companies including BlackRock, Gap, Salesforce, Tripadvisor
We’re midway through Q1 and I’m reminded of the time over the holidays. While on “the break”, I enjoyed long walks with my family and devoured podcasts, including Mel Robbins’ episode about the Let Them Theory. ?
If you’re not acquainted with Mel, she’s a podcast host with many down-to-earth but revelatory ideas. She describes “Let them” as “a life-changing mindset hack.” Who doesn’t want to start the year with one of those?
I was reminded that we can control only three things: our thoughts, emotions, and actions. Of course, we know this, but Mel reminds us of the many times we focus (obsess?) on how to fix those around us.
I was intrigued and wanted to apply this to the workplace. So here goes…
Emotions: When we deal with difficult situations and people, it’s easy–and natural–to feel a charged response. So, what are we supposed to do??
Thoughts: It’s easy to be annoyed, anxious, or downright pissed off when you witness a situation that you know should be handled differently. In these moments, shift your thoughts by starting with an “I wonder….”?
Actions: Calmly investigate the situation (please refer back to Emotions if you’re not yet feeling calm). Asking questions is key to creating understanding and learning something new. Creating a dialogue leads to better outcomes than demanding or whining.?
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?Apply This to Work
Imagine it’s Thursday, and your manager messages at 4:15 pm asking you to create a presentation for her board meeting that starts at 9 am tomorrow.?
Naturally, you’re irritated and irate. You review the Emotions tips above and think, “I don’t have time to journal my emotions right now!” But when you do, you realize this really sucks. And you know you can get this done. You take a few deep breaths and dive in.
?You finished the presentation after pulling an all-nighter. You’re fried. And irritable. You’re cursing your boss (in your head). “He’s a complete idiot. And a jerk. And a #$&*%!”? OK, it's time for a Thoughts reframe. Yes, his request was last minute and therefore frustrating, but can you learn something from this situation? Insert an “I wonder” statement like, “I wonder why he waited until the last minute to ask me to work on the presentation.”
Now it’s time for Action. Monday morning, you reach out to your boss and request time to debrief the board presentation situation. When you meet, you ask him, calmly, why he waited until the last minute. After you thoroughly listen and explore the situation, you explain how frustrated you were and ask how to avoid similar situations in the future.?
The end result? You’re not “letting them” repeat the egregious behavior or take advantage of you, but you’re also not “letting them” get under your skin and ruin anything more than the time it took to create the presentation.?
Simple? No. But worth exploring.