Let AI draft Email Replies for Your Donors and Supporters in Outlook with Viva Sales
Viva Sales can now generate suggested email content right within outlook. The email being tracked with Dynamics 365.
My colleague Jim Ballou and I have been testing this with Dynamics 365 Fundraising and Engagement.
Jim showed me how we can pull in the important statistics like Lifetime Giving and Last gift amount right within outlook. He's quite excited about the potential of this for fundraisers.
We then were able to generate suggested replies in a flash, with a few simple prompts
More here : <https://cloudblogs.microsoft.com/dynamics365/bdm/2023/02/02/microsoft-boosts-viva-sales-with-new-gpt-seller-experience/>
? Practical AI for Business ? | Copilot Lead at Barhead Solutions | Author, YouTuber, Microsoft MVP (Business Applications and M365 Copilot), International Speaker
2 年Love this, you are doing great work Jivtesh Singh sharing this stuff, thank you - Amanda Stenson FYI
Digital Development Lead@ Microsoft | Tech for Social Impact
2 年Frankline Muteshi Roger Strain
Field Service Operations Architect | Consulting Practice Principal Director
2 年You all realize that AI-generated content is pretty identifiable, just like spam. Can we not all see that we will soon be asking Outlook to add these emails to our spam filters? The cost of a marketer writing BS e-mails is now effectively zero. My suggestion is to use your authentic voice to craft emails and use AI to correct your grammar and spelling.