Lessons learned from gen AI’s inspirational Trailblazers
I have a confession. I now use Gemini as much as, if not more than, Google Search. It gives me quick answers to work/life-related questions. It helps with team planning and goal setting. And, above all, it frees up my time to spend with stakeholders, build relationships, and support my broader team.
In fact, Gemini now feels like a trusted colleague. An AI colleague.?
My newfound reliance on a generative AI tool makes me wonder, how else can gen AI help people do things better or more efficiently? And what can organisations do to truly tap into its potential??
Exploring gen AI’s game-changing potential
Google Cloud’s Data and AI Trends Report 2024 calls gen AI a game-changer, saying, “This revolutionary technology will disrupt industries and transform our lives more profoundly than ever before.”?
Having seen some incredible innovations and ideas come out of the recent AI Trailblazers initiative here in Singapore, I couldn’t agree more.
AI Trailblazers is a collaborative effort between the Ministry of Digital Development and Information , Digital Industry Singapore (DISG) , the Smart Nation Singapore , and Google Cloud. It kicked off in July 2023 as a way of helping organisations work out how to use gen AI to solve real-world challenges.
The first round of the program saw 84 organisations sign up, with the goal of producing 100 gen AI projects in 100 days. They smashed this target, well and truly proving the potential of gen AI to transform customer experiences and workplace productivity.
One project that caught my eye was the reimagining of eCommerce, using gen AI to create virtual assistants who can serve customers in the metaverse. Another was the transformation of citizen online bookings for People’s Association’s facilities, streamlining a 15-step process down to just two or three with just a few prompts. Temus , a standout participant in the program, is revolutionizing talent acquisition and development with their TalentForge platform. This gen AI-powered solution has already generated over S$1 million in annual savings, streamlining the hiring process and empowering employees with personalized learning paths for increased productivity and engagement.
Only a year or so ago, such solutions would have seemed far-fetched. Today, they’re a reality.?
Getting hands-on with gen AI
What I loved about AI Trailblazers was its experimental nature. Participants had the opportunity to test out ideas in a sandbox environment and learn invaluable lessons along the way. There really is no better way to explore the untapped potential of a groundbreaking new technology like gen AI — and any organisation can take a similar approach.?
By establishing an experimental culture —?one that promotes testing, learning, and sometimes failing — enterprises can accelerate adoption of gen AI.
And the more people who can wrap their heads around the technology, get involved in ideation, and play with the tools, the better. From CxOs to coders, business analysts to administrators, everyone can contribute to the process of adding gen AI to business workflows, tools, and systems.
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Question is, where do you start??
To ensure effective implementation of gen AI across an organisation, I recommend a four-step approach. Start by building a solid foundation, and work your way up to the most pointed (and, often, difficult) use cases that deliver far-reaching benefits to you and your customers.?
There’s no time to waste
From conversational chatbots to search and summarisation, and beyond into a whole new range of use cases that are only just starting to be explored, there’s no doubt that gen AI will have a massive impact on productivity and business performance.
Personally, I can’t wait to see what comes out of AI Trailblazers 2.0 here in Singapore. Not to mention all the other gen AI innovations making headlines around the world. To apply: https://go.gov.sg/ai-trailblazers
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With so much buzz, one thing’s clear. Every business in every industry should be building their foundational layer of expertise and engagement with gen AI today. Those that don’t will be at a distinct disadvantage when gen AI takes flight —?which, as the 2024 Data and AI Trends Report implies, is imminent.
Here in Singapore, gen AI’s trailblazers have come up with some incredible applications for the new technology. And we can all learn from their approach.
#googlecloud #generativeai #AIInnovation 谷歌 Google Cloud
Digital Transformation Leader | Fostering Innovation & Tech Excellence
7 个月Thanks for the insightful sharing as always Glen Francis ! Looking forward to see even more new innovative uses of AI develop as it continues to mature rapidly
Impressive insights, Glen! Your post highlights how generative AI is not just a technological upgrade but a transformative force across various sectors. Your point about fostering an experimental culture is spot-on—it encourages innovation and adaptability, essential for businesses aiming to stay competitive in this fast-evolving digital landscape. We look forward to seeing more groundbreaking applications from the AI Trailblazers initiative!
Many thanks for sharing an excellent piece of insight. The 4-step approach is certainly a useful guide to get started.
Thank you for the shoutout, Glen! Temus has benefited greatly from the AI Trailblazers program. Looking forward to see more innovative solutions from Ver 2.0.
Global Chief Information Digital Officer | CEO | Board Member | Senior Accredited Director | CISSP
7 个月Well said! Glen Francis