"This lesson took me years to learn."

"This lesson took me years to learn."

As a leader, I used to think that my role was to have all the answers. I'd listen just enough to respond, offering solutions and guidance right away. But over time, I realised that this approach wasn’t as effective as I thought.

The real turning point came when I learned to listen—not to respond, but to understand. When you focus on truly hearing what people are saying, you gain insight into their challenges, ideas, and motivations. This approach has transformed my leadership and decision-making.

By listening to understand, I’ve been able to make more thoughtful decisions, build stronger relationships, and lead teams that feel heard and valued. The result? Better outcomes, more trust, and a deeper impact on the company’s success.

If you’re in leadership, I encourage you to stop waiting for your turn to speak and start really listening. It’s a game-changer.

#Leadership #Listening #DecisionMaking #Growth #BusinessLeadership

1. Leadership and Listening Articles:

2. Books on Leadership and Communication:

  • If there’s a book that influenced your approach to leadership or listening (like "Leaders Eat Last" by Simon Sinek or "The 7 Habits of Highly Effective People" by Stephen Covey), you can link to it.Example: Leaders Eat Last by Simon Sinek

3. Studies or Research:

  • If there’s any research or data around the impact of listening in leadership or decision-making, link to that. The more data-driven your post is, the more engaging it might be.Example: The Importance of Listening in Leadership

4. Articles on Effective Communication Skills:

Billy Cooke

Managing Director Edge

4 周

Good advice Richard - all of us are on that learning curve ??

Paul Redington

BA(Hons) ACII - Regional Major Loss Lead at Zurich Insurance Company Ltd

4 周

Great advice Richard. Too much decision making is taken in isolation. With leaders not listening, or even bothering to speak to those with experience. It generally comes back to haunt them.

Debbie Baker

I help insurers and MGA's increase their underwriting profitability leveraging proven technology.

4 周

Excellent insight Richard. ??

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