Lesson: Create value matrix and evangelize trust and safety for your platform
Amit Kapoor
Global Training Leader I Content moderation I Social media I Trust and Safety I Capability Building I Talent Transformation I Change Management I Learning and Development I Employee Wellness I DEI I Talent Management
Create value matrix and evangelize trust and safety for your platform?
@Tiffany Xingyu Wang in her Linked Learning Course - Become a Digital Trust and Safety Leader advocates to follow the OASIS principle!
Openness - Community policies which are easy to find, easy to understand and easy to implement- policies reflect the needs of all users - direct reflection of the brand and brand differentiator of the platform.
Accountability- Create Transparency - how we communicate to the public on platforms commitment to user safety.
Security - User Data, Privacy and Identity Protection, Data input and outputs -in compliance with privacy regulations, the data
Innovation - 90% of the moderation is done by technology. How can we automate content moderation to reduce the amount of toxic content human moderators are exposed to
Sustainability - Digital wellness for employees and for users.
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