The 'Left' view: not necessarily the 'right' view
Niraj Tralshawala
Business Head - Payment Solutions, Consumer Finance & PayLater ICICI Bank
Some random musings
- Data analytics: when you 'massage' the data enough, it 'says' what YOU want it to say
- Market research: when you get a group of unsuspecting customers or prospects in a room & get THEM to say what 'YOU' want them to say??
- Big Data: when you have lots of data and don't know what to do with it, it is called Big Data
- Role of management consultants?: charge a 'bomb', create a snazzy presentation & recommend what the management wants to hear.
- Why hire management consultants?: to rationalise the decisions that they otherwise wouldn't have the guts to take.
- Losing market-share?: change the definition of 'market' (everything is relative, you know!). In fact, You may start 'gaining' market-share.??
- Increasing customer complaints?: make it so difficult for the customer to reach you that they stop even trying. Caveat: you may not be left with customers after this though.
Please share your 'Left' views. More the merrier!
Founder, Digital Dimensions?, Advisor - Digital Banking, Payment and Settlement Systems, Leveraging Fintech, Board Member, Aspiring Food Forester
9 年Good one Niraj, you can't be closer to the truth!!!
Merchant Partnerships and Co-brands
9 年Nice! About MR, you hit the bulls eye!
Good ones :)
Detached
9 年Turning Dilbert are you! Funny enough!