Learning in organisations- does "online learning" help us to really "learn"?
Dr Merv Wilkinson
Change Management Lead and Organisational Learning @ Catalyst Change Consulting | Founder and Director
I often wonder as I fill in e-learning questions, answers and information these days how I am learning this stuff.
Am I supposed to remember everything I read? Am I supposed to digest it all? Am I supposed to be really learning when I tick the right or wrong boxes?
How am I really learning from these online tools? Do the tools ensure that I am engaged? Do these e-tools help me to find meaningfulness, connectivity, understanding, enlightenment about what I am supposed to be learning? Can I go ahead after I have "e-learned" and easily apply the concepts to workplaces in reality? How does tick a box learning help me?
Are there other ways for organisations to assist their workers to be onboarded as well as through online ways? Are there other ways to teach safety and be health updated, to be security assessed and many other institutional imperative learning tasks?
What are the deeply held assumptions about the way we do a lot of things online nowadays? What human and educational learning principles and theories does online learning cover?
Are we sure that just by utilising e-learning mechanisms and tools that we are really teaching well...that our participants are really learning, retaining and able to apply these learnings into their real world practices?
I remember when I was a little boy walking through magical caves with cave paintings from long ago... pictures and messages from beyond our generations; I remember when I first went to school, we had slates and chalk to write on; then, we used ink wells and nib pens that we could use in all sorts of ways-these were the instruments, the vehicles and the implements for learning.
It is what I see as e-learning instruments these days. Learning instruments or vehicles or methodologies in another form. Online is just a methodology-an instrument- one of many methodologies dare I suggest, for organisations to utilise for retention, learning, understanding and inculcating all the objectives that organisations want their people to know. But reading online is just one way. It is not the only way. Is it because we don't know how education and learning works? These e-learning technologies are just that- methodological instruments to help us learn- not the outcomes of the goals and objectives of learning in themselves.
I wonder if we utilise modern day e-learning type "inkwells" as vehicles that we think are the learning...rather than vehicles for learning, for getting us to the point of greater knowledge retention, understandings, meaningfulness, skills and application to our practices. I guess it is easier and we often say we do not have time for the human engagement, face to face learning, alas! Or for follow up mentoring and coaching and support and conversation circles etc etc...other methodologies.
I remember flicking ink from those inkwells- I learnt a lot of unintended consequences when the teacher wasn't watching- I was good at utilising the learning instrument...but did I learn much??? Aah... and sometimes when she/he was watching...ouch!! I learnt other things that were not on the objectives list the teacher had in front of her/him I am certain of that.
So...my point is... Do we learn from online instruments in the best way possible for meaningfulness and depth?
I don't think so. I think it is great to have all sorts of apps and e-learning instruments. However, we fall short of our learning objectives in so many ways in organisations. Where are the L&D educators to direct sponsors and leaders and managers onto the right learning and teaching pathways?
We need to think deeply in organisations about how best to teach and learn and reach our organisational objectives- rather than turning almost automatically and blindly to just "do it online".
Builder/Inventor/Manufacturer
5 年Many experts shake their heads at the tick a box system which most companies adopt... If u r not sure...just tick it anyway...even if you don't know!!!
Procurement | Estimating | Educator | Connector | Advocate | Founder & CEO - Awesome Women in Construction (AWIC)
5 年I prefer face to face, but understand it's not always possible
Educator, researcher, speaker -The Future of Work, Talent Development ( L&D) , Strategic Talent Acquisition.
5 年Interesting! Last Thursday in AHRI event at GC we discussed some of the L&D issues and I touched the area of pedagogy/andragogy/heutagogy to which the appropriateness of the mode of learning will relate to. It would be great to discuss this further, as I am using online and face to face for different groups, and each has its own pros and cons - one cannot substitute the other , nor one better than the other, serve different purposes and needs. ?
Brand YOU! | Networking & Personal Branding | Empowering Small Business Owners and BDMs to Connect and Thrive | NDIS Business Branding | Social Selling | AI Coach & Strategy | Manningham Business Network
5 年Great post Merv and so in tune with where learning is today. Why do we persist with one methodology over another? Why do we believe online is the only way? My view is that L&D functions are under a lot of pressure. They jump on to what they perceive to be an effective solution - one that may solve their business issues at a good price. You last point for me should be a focus for all of us in L&D: “We need to think deeply in organisations about how best to teach and learn and reach our organisational objectives- rather than turning almost automatically and blindly to just "do it online".”
Management / Quality Consultant “The measure of quality, no matter what the definition of quality may be is a variable.” (Shewhart, 1931)
5 年Face to face lectures are better than online, but, Multiple choice questions online or in class is NOT learning. HOW KNOWLEDGE IS INCREASED Lewis says knowledge is temporal, (in other words, has past to future continuity), and that it enables us to make predictions. “The application of concept must be verifiable over time, .... We develop an hypothesis based on momentarily presented experience, which involves a prediction that can be proved / disproved by further experience, ... Empirical truth, (knowledge of objects), comes from conceptual interpretation of the given. To ascribe objective qualities to a thing means that I can make predictions about further activity, “if I do this . . . , then that . . . .”; this is the whole content of our knowledge of reality The truth of such propositions is independent of the observer. The “if” depends on the active mind, the “then” is totally determined by outside reality. However I start with “if”, the “then” is independent of my attitude / purposes.” https://www.scrummaster.dk/lib/AgileLeanLibrary/People/CILewis/C-I-Lewis-Shewhart-and-Deming-by-G-T-Peterson.pdf