Learn by Doing at Kellogg West

“Learn by Doing” is a Cal Poly Pomona initiative Kellogg West is supporting through their new student programs, “Room Prep Squad” and “Student Event Coordinators.” The goal of these programs is to allow for student engagement and skill development at Kellogg West and in the Hospitality Industry.?Students are directly involved in decision-making situations that have a significant impact at Kellogg West and are gaining first-hand experience as they “Learn by Doing.”

To help maximize the amount of rooms that receive service, Kellogg West has implemented “Room Prep Squad.” The prep squad consists of students that are being taught basic housekeeping procedures. The students learn how to identify when a room requires service, how to properly clean the room, how to “strip” and “prep” the room, and how to thoroughly inspect the rooms to ensure that they are up to standard for our valued guests. This program provides students the opportunity to learn more about the business of “Hotel & Lodging” which is part of their coursework at Collins Hospitality College, while also assisting KW Operations with housekeeping.

“Student Event Coordinators” is a program for students who would like to gain experience in event planning. This program has provided a perfect opportunity for students to “Learn by Doing” as they learn how to understand specifics, logistics and customer service. Under the direction of Event Managers and Supervisors, Student Event Coordinators are assigned to a client in which they must coordinate and work together to produce an event from beginning to end.

During the recruitment process, we always inquire about other Hospitality interests that our students and staff may be studying or want to learn about. Our next initiatives will be “Sales Calls and Event Coordination” and “Facility Maintenance.”??Our goals align with CPPEF’s vision to develop students and student leaders that become a part of our signature of services.

Kellogg West is also collaborating with the Collins Student Culinary Team and The Restaurant at Kellogg Ranch’s Executive Chef, Scott Kim, to provide culinary students. The Restaurant at Kellogg Ranch is operated and managed by Collins College Hospitality Management.

Kellogg West is happy to provide students with the unique opportunity to fulfill course requirements and gain real-world hospitality experience.

?Contributions to this article;?Richard Chester, Sonia Islas, Toby Bushee, and the Kellogg West team of professional staff and students.