Lean Transformation – From Efficiency, Effectiveness, Productivity to Process, People, Purpose

The lean transformation is to think about Efficiency, Effectiveness, Productivity and align them with Process, People, and Purpose. The summary is as follows for your reference.

1. Efficiency: an internal measure of performance for a process that shows how well the process converts inputs into outputs. It is "doing things right."

2. Effectiveness: an external measure of performance and indicates how well a Process fulfills various stakeholders' demands. It is "doing the right things."

3. Productivity: It measures how well a company transforms resources into products. Productivity is the combination of efficiency and effectiveness. To be productive, a company needs to be efficient and effective at the same time.

4. Process: How to improve the process as easier, better, faster, and cheaper?

5. People: How to develop our people? How to drive engagement and commitment?

6. Purpose: Doing well by doing good. How can we create sustainable values for all stakeholders?