Lean Six Sigma in Higher Education – A Practical Guide for Continuous Improvement Professionals in Higher education (Forthcoming Publication)

I am delighted to share the release of my next book in late summer on Lean Six Sigma in Higher Education.

Although Lean Six Sigma (LSS) and its popularity in the context of larger manufacturing and service organizations has long been recognized, it is not widely recognized in the context of Higher Education (HE), and very little research has been carried out on the deployment of LSS in the HE sector. In response, this book sets out to demonstrate that LSS is an equally powerful business process improvement strategy for higher education institutions.

The chapters in this book outline a process excellence methodology for achieving and sustaining world class efficiency and effectiveness in critical business processes, and serves as a practical and systematic roadmap for developing, implementing, sustaining and deploying LSS in any higher education institution. Including various case examples and studies carried out by leading research scholars and practitioners in the field, plus a dedicated chapter on the tools and techniques which can be utilised for problem solving in the HE sector.

By demonstrating a clear need for a LSS, and guiding the reader through practical implementation solutions, this book, edited by a globally recognized leader in LSS methodology, is a must-have resource for academics and continuous improvement professionals who are interested in applying LSS as a process improvement methodology within the university sector, as well as trainers and consultants who would like to develop LSS training material for their university clients.