A leading Technology Co. in Egypt and the MEA region is looking for a Head of Technical Delivery-Smart Solutions

Job Description

·???????? Lead the delivery of all technical delivery in projects and services activities related from a technical and business side.

·???????? Engage with the LoB management to develop a cohesive strategy for the growth of the LoB service across the different countries.

·???????? Guide the technical teams to work closely with the project manager to ensure project experiences and clients’ needs and expectations are fulfilled.

·???????? Participate in the review of Systems Requirements Analysis, Systems

·???????? Deliver Specs, User Procedure Documents, and Training Documents.

·???????? Lead and manage the delivery of a high-quality service to clients.

·???????? Work closely with the presales and the PM functions to make sure that experience is entrenched in future offers and tenders.

·???????? Investigate and develop potential service opportunity sales in coordination with the sales team and the project management.

·???????? Review and ensure that the projects in LoB are delivered in a manner that ensures sustainable revenue.

·???????? Review and ensure the assignment of the technical teams on all projects and opportunities.

·???????? Provide technical assistance to the PM project teams and attend key Client meetings.

·???????? Ensure the quality and timeliness of service delivery to clients.

·???????? Ensure that the knowledge of all technical delivery is shared across the LoB and maintained for future reference.

·???????? Ensure efficient processes are implemented.

·???????? Work closely with the quality teams to ensure excellent quality experience for the client.

·???????? Ensure compliance with Giza Systems policies, processes, and procedures including HSSE.

·???????? Lead technical teams across regions.

·???????? Promote and foster a strong team culture and open and transparent communication.

·???????? Assess skills, knowledge, and abilities of candidates to make effective hiring and merit/bonus decisions and identify developmental needs

·???????? Provide training and development opportunities and serve in a mentoring role for the team.

Personal Skills

·???????? Excellent project management skills

·???????? Excellent communication and negotiation skills

·???????? Excellent technical report writing skills

·???????? Excellent command of English

Technical Skills

? Bachelor of Engineering with a specialization in Electronics, Communication, Mechatronics, or Power Engineering. ? Minimum 15 years of technical experience, 5 - 8 years of them in the field of low current, building automation & and management systems. ? Good practical experience in Multimedia, BMS low current, building automation & and management systems and security systems ? MBA is an asset ? Excellent knowledge about SLA terms

Education

Bachelor of Engineering with a specialization in Electronics, Communication, Mechatronics, or Power

Please send your CV to Samar Said - [email protected]

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