Leading with Positive Intent

Positive intent can be part of our modus operandi. Our MO, integral to our approach to situations.

But does our behaviour reflect this?

Easy to forget if you work in a responsible role and at times, you might feel frequently under attack. Whereby, it can feel like being in a perpetual state of suspicion.

To move out of a state of fear. Thinking beyond ourselves’ and to consider what is best for all. Expanding our perspective, joining the conversation. Therefore, becomming part of the solution, by communicating our good intentions.

Plus, of course, assume positive intent in those around us. 

Interestingly, we tend to judge others on their behaviours and judge ourselves on our intention….

Understanding and communicating intent is rarely given much importance in business, though. Goals and vision are shared as carefully curated documents, or through great speeches created by well-oiled communications machines. CEOs forget that if the intent of these plans isn’t aligned with the communication, people may be impressed, but deep down inside, they will not believe in those plans or act on them. Vineet Nayar

Marie Claire Ross, in her recent writing, talks about Assuming Positive Intent as being Critical for Leadership: 

We have a built-in negativity bias that stops us from seeing the good in people and only seeing bad. It is deadly to leadership and building trust with others. For many of us, we do this subconsciously. Critiquing newcomers with whatever we value or assuming that others can't be trusted.

Intentions are powerful, guiding our understanding. Organisations have successfully used intent over time to create enduring success. Our shift into expecting our colleagues, our peers, to have good intentions. Believing that they are trying to do their best. 

This taps into our assumptions, challenging these can be helpful, as can asking questions about the intent of others. 

Confronting bias and expanding our understanding of others. Some of the best working relationships can be developed through siting down, developing mutual understanding, comparing goals and then individual intent. 

Indra Nooyi, ex CEO of Pepsi, learnt from her father

Whatever anybody says or does, assume positive intent. You will be amazed at how your whole approach to a person or problem becomes very different. When you assume negative intent, you’re angry. If you take away that anger and assume positive intent, you will be amazed. Your emotional quotient goes up because you are no longer almost random in your response. You don’t get defensive. You don’t scream.

The excellent intentions of others can uplift our mood, indeed our day. 

www.adamcallender.com