Leading Others, Managing Self
Dr. (h.c.) Jaslyin Qiyu
C-Suite Brand, Marketing & Communications, MarTech and CX Advisor | B2B, B2C Marketing and Digital Sales I CX Advisory Board Member I CMO Council I ex Citibank, EY, Credit Suisse, JLL, OCBC
Having spent the last two decades both being managed under various types of leaders and managing others, I can safely say I have a pretty clear idea of the type of leadership that works for me. Alongside that, I also have a good idea of the type of leader I aspire to be.
I believe that leadership is something that is attributed by others and not something that you bestowed upon yourself. Management on the other hand is given as a result of your title and official responsibility but leadership is earned and not given.
I have met several outstanding managers who are inspiring leaders that command respect no matter where they go and what they do.?
On deeper reflection, I have narrowed down to the following admirable traits that serve as a personal guide to me:
Good leaders are decisive, confident in their decisions and not easily influenced and swayed without good and sound reasoning. They don’t let their emotions get the better of them, especially in times of extreme stress and pressure. Eagle-eyed in their target and end goal, they know the path to victory and though the course might change along the way, the end goal is crystal clear once their minds are made up.
Instead, they inspire others and ignite excitement in them to follow their vision and work jointly in their own ways to achieve success.
If they are in only to be popular, they will never be a convincing leader that does the right thing. Leadership is not meant to be a popularity contest. The best leaders often make the most difficult and unpopular decisions if these are deemed to be for the greater good in the long run.
They are not afraid to face up to the judgment of the people especially those who don’t see the benefit of it from the onset. They know they cannot please everyone and their purpose is not to please everyone but to do what is right.
Everyone has a place and a role to fulfil within the organization in accordance to their expertise and talent. Good leaders know and appreciate that. They know they are not supposed to know everything and be able to do everything themselves. Instead, they empower and trust the people working with them to do exactly that and giving advice where needed along the way.
Importantly, they don’t let the politics get in the way of empowering and disempowering people to take on certain responsibilities for the common goal they set out to achieve. Micromanagement and favouritism have no place in good leadership.
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We are not meant to be saints and good leaders know that. They don’t let their egos get in the way of admitting to their mistakes when certain wrong decisions have been made. Instead, they bite the bullet like everyone else, are not afraid to apologize and own up to it instead of throwing their employees under the bus.
Good leaders know as well that when mistakes are made, there is no time for finger pointing. They don’t get lost in their mistakes and wallow in them for too long. Instead, they quickly pivot to the right course of action, taking recommendations as well where needed from the people they have empowered.?
It’s not about having the perfect life, if there is such a thing but keeping how you manage it in check. Everyone has their own issues to sort through but what’s more important is how you deal with your personal versus professional life.
Good leaders are not emotional rollercoasters and by that it doesn’t mean to be a cold and heartless person. Instead, it is to be able to compartmentalize and segregate the issues and whatever emotions you’re facing at the home front and the work front.
An easy way to do a sound check on yourself is when you observe people walking on tip toes around you and do ‘weather checks’ before they speak to you.
Interpersonal connection doesn’t come naturally to most people. This has to do with the level of connectivity you have with the team on the ground and understanding their challenges and issues faced.
It’s only then that you can see the bigger picture of how it works and how your team can put their skills and talent to good use collectively. It involves looking beyond their background, what they have done on the surface and actually understanding them as a person, how they work and mentoring them to be better.
Good leaders should not find themselves so far removed from the ground that they no longer see the complete picture but a blurry mirage that will soon be out of their grasp of reality.
Personally good leaders and managers should not be mutually exclusive but the former is a lot harder to achieve. There is no golden rulebook or educational pathway to being a good leader.?
Some people do have certain personality traits that put them in a more favourable position than others but all in all, it comes as part of our experience on the field and willingness to learn, adapt and improve.
Global Marketing Lead - Alipay+ | Ex- Thunes | Ex-Nium | Fintech Marketer | Growth Hacker, Brand Storyteller
10 个月Very insightful, Jaslyin Qiyu! This powerful statement hits hard and is something to always remember. "Leadership is something that is attributed by others and not something that you bestowed upon yourself. Management on the other hand is given as a result of your title and official responsibility but leadership is earned and not given"
Associate Vice President (Marketing) at Kotak Mahindra Bank??Alumni of James Cook University, Australia ??Competent Communicator (CC) from Toastmasters International ??Expertise: Retail, Banking & Payments
10 个月Good one Jaslyin Qiyu ??
Top Voice, Newspaper (ST) and TV(CNA) featured, Father of 2, Author, Digital Marketing Trainer, Growth Marketer, Entrepreneur, Keynotes, Scrum Master, Speaker, Mentor
10 个月Great read Jaslyin Qiyu
Editor-in-chief, CX Network, IQPC Digital
10 个月cant wait to keep up with this! Great idea Jaslyin