Leading with Optimism in 2024
Michael Dowling
President & CEO, Northwell Health | Healthcare Optimist | Author
Modeling calm, respect and listening, promotes awareness, optimism.
Effective leaders share their expertise, experiences and ideas — especially when it comes to encouraging others to evolve as leaders themselves. It’s something we can all look at closely in the new year.
A great example of that at Northwell Health comes from a leadership workshop led by Jon Sendach, FACHE , executive director of North Shore University Hospital. Jon, also deputy regional executive director of Northwell's central region, shares a list of workplace “don’ts” adapted from author Marshall Goldsmith ’s book, What Got You Here Won’t Get You There, with workshop participants. As a healthcare optimist, I’d like to reframe those tips into “dos” for 2024.
Goldsmith says:
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Goldsmith’s list also taps into optimism: it can be harmful to cling to the past, he notes, using it as a way to “deflect blame away from ourselves and onto events and people from our past.” While it is important to reflect, clinging to the past is not helpful. More important is learning from past experiences and changing our behavior based on what we have learned. Especially in the world of health care, it is critical that we evaluate past errors or missteps to avoid them and move forward together to tackle new challenges.
Lifelong learning is ingrained in the culture of Northwell and is something we can all embrace this year. It goes beyond developing new technical skills or pursuing new career opportunities; developing or advancing interpersonal skills enhances us personally and brings out the best in our colleagues.
Senior Director at Baystate Health
5 个月Optimism opens the mind’s creative abilities!
Co-Founder, Clear Function Rehab, LLC
9 个月Mr. Dowling - I would be VERY optimistic if you would include occupational therapy in your plan for your health care high schools. Every article I read so far does not include OT. Can you please comment on that? Yours - Michael Pizzi, PhD, OTR/L, FAOTA
Business Coach & Facilitator for MSMEs || Identifying Bottlenecks & Resolving them in a fun way || Author
10 个月Love this. " Not listening to our colleagues (anyone ) is passive aggression". Realising this makes me mindful with all my relationships.
Culture catalyst helping healthcare leaders achieve high employee engagement, retention, and consistently positive patient experiences. I bring the magnifying glass, mirror and roadmap.
10 个月Thank you for these great reminders. I especially appreciate, "learning from past experiences and changing our behavior based on what we have learned."
Partnerships at Gleac | Managing and developing strategic partnerships to drive business growth and create mutually beneficial collaborations.
10 个月Michael Dowling, Love the reframing of Goldsmith's "don'ts" into action-oriented "dos"! Thank you for sharing this insightful post! It's a great reminder that we can all choose to lead with optimism and make a positive impact in 2024