LeadershipBlind Spot #10 Not Knowing How to Coach
Martin Hill (mISP)
Sandler West Midlands | Empowering ambitious business leaders to grow their business | Leadership | Sales Performance | Associate Lecturer, University of Worcester | Global Strategy | International Operations | NED
Today’s blind spot is, not knowing how to coach. One of the key things that we must do as leaders is to coach our people. We want to coach them to become 100% proficient in their skills and the results and the experiences that they need to have to excel in that current job.
The problem is most of us weren’t coached so many managers don’t know how to coach. It’s not one of those things that has been passed on from generation to generation of management. Chances are it didn’t exist and if it did it wasn’t great.
Most managers will tell you that they coach all day long. Somebody asked for help, do this, this, this and this and we say to ourselves, ‘there’s no better coaching than that’. I just did that in about six minutes. I gave them all the answers. But you’re shocked when they implement and it looked nothing like you what you just told them to do. Why? Because they didn’t remember it. Why? Because you told them what to do. It was your idea and so you must go from your idea to their idea.
Ask yourself this. How often do you coach each individual person on your team? Can you answer these questions?
?How often do you coach?
What’s the frequency?
?Do you have an agenda every time that you coach, that you send ahead of time?
Do you coach to behaviours?
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Are you coaching to the top 10 Sandler behaviours, whether it’s sales behaviours or management behaviours?
You can identify behaviours for every different department in your company. If you’re not, we’re in trouble. Are we actually coaching to fill the gap? Meaning once you identify the behaviour, you have to give them a grade and the ones that we want to improve upon, what if it’s a C, how do I get to an A? When do I want to get to that A? What’s the benefit to me and the organisation if I do a better job? Let’s say at interviewing or selling. That’s the key.
If you don’t have all the components, then really you’re wasting your time and wasting your time in coaching is not great for you and it’s not great for the people below you. Coaching is one of the four hats of leadership and if we’re going to spend between 30-40% in that hat, you must make sure that every coaching opportunity have hits the mark because the ripple effect is horrific.
So, check out whether you have the blind spot.
If you want to know more about these blind spots, how to uncover them and what to do about them or you are interested in having a free assessment of your business then get in touch.
??Business Strategist ?? Helping Business Owners to reach their potential and scaling up their businesses ?? Keynote Speaker ?? Executive, Team and Business Coach
10 个月You highlight a crucial aspect of leadership often overlooked: coaching. The insight into the common blind spot of not knowing how to coach effectively is spot-on. It's true that many managers may think they're coaching by giving instructions, but true coaching involves empowering individuals to develop their own ideas and solutions. The questions posed here about coaching frequency, agenda-setting, and behavior-focused coaching are excellent prompts for reflection. Thanks for sharing these valuable insights Martin Hill (micfm, mafp)