Leadership Thursdays Emotional Intelligence vs Emotional Stupidity-Part 2-- What is dominant in you - and how can you tell the difference?
Geoff Hancock CEO, CISO CISSP, CISA, CEH, CRISC
CEO and 6x Enterprise CISO----I help/coach/teach CISO’s & CEO’s in developing leadership skills, running cyber operations and understanding the business of cyber.
Questions to ask yourself are at the end of the article?
As our meeting progressed, a notable shift in the mood became evident, particularly from one of our team members. His frustration with the direction of the conversation was becoming increasingly visible.?
While he did express his concerns, we made sure to listen and acknowledge his input. However, we were compelled to explore a different path due to certain limitations.
His initial frustration gradually transformed into visible anger, marked by clenched fists and a flushed complexion. This frustration began to manifest through interruptions and a more confrontational tone, accompanied by a choice of words that leaned toward aggression.?
At a certain point, his agitation peaked as he forcefully slammed his hand onto the table, causing a brief commotion that drew everyone's attention
Audible expletives punctuated his frustration, highlighting his dissatisfaction with what he perceived as lacking consideration for his ideas.?
What made this a tough situation was that he was the leader of the team…and this was not the first time this behavior had shown itself.??
Strengthening emotional intelligence involves honing active listening skills and broadening one's capacity for understanding, resulting in heightened interpersonal astuteness. This foundation paves the way for treating everyone with the fundamental values of Dignity, Respect, and Civility.
However, the absence of emotional intelligence can yield remarkably destructive consequences that are hard to miss. This trait, characterized by an inadequate awareness of emotions and an inability to manage them adeptly, becomes evident through distinct markers.
Emotional stupidity's repercussions extend to misunderstandings and conflicts, ultimately corroding relationships. It propels actions devoid of consideration, often resulting in regrettable decisions. Moreover, it hampers effective communication and self-regulation while distorting one's perception of reality.
Emotional Stupidity Can be Defined by the Following
Lack of Self-awareness: This refers to an inability to understand one's own emotions, motivations, strengths, and weaknesses. The opposite might involve being oblivious to one's feelings and how they impact behavior and needing more insight into personal growth opportunities.?
Lack of Self-management: This implies an inability to regulate one's emotions, resulting in impulsive behavior, difficulty managing stress, and an overall lack of emotional control. The opposite might involve constant emotional outbursts, an inability to handle pressure, and being overwhelmed by emotions.?
Lack of Social Awareness: This signifies a lack of understanding and empathy towards others' emotions and perspectives. The opposite might involve being insensitive to others' feelings, ignoring social cues, and having difficulty recognizing nonverbal communication.?
Lack of Relationship Management: This refers to difficulties building and maintaining positive relationships with others. The opposite might involve conflicts, an inability to resolve disagreements, and a general struggle to work well with others.
This breeds a toxic environment that can grow into lying, undermining staff or leadership, and manipulating situations so others get blamed or criticized. People who are quick to anger, bully, or threaten.?
Examples of negative behaviors to keep an eye on
Poor Communication: Leaders need more emotional intelligence to effectively communicate with their team members. They might need to consider the emotions and perspectives of their audience, leading to misunderstandings and misinterpretations.
Insensitive Feedback: A leader without emotional intelligence might provide feedback without considering the emotional impact on the recipient. This can lead to demotivation, resentment, and decreased performance.
Inability to Manage Conflict: Leaders who lack emotional intelligence might avoid addressing conflicts or handle them in a confrontational or dismissive manner. This can lead to unresolved issues, team divisions, and a toxic work environment.
Micromanagement: A leader who lacks emotional intelligence might struggle to trust their team members and constantly micromanage their work. This behavior can stifle creativity, erode trust, and decrease job satisfaction.
Lack of Empathy: Without empathy, a leader might fail to understand the needs, concerns, and feelings of their team members. This can make employees feel undervalued, unsupported, and less likely to engage fully in their work.
Difficulty Adapting to Change: Leaders who lack emotional intelligence might react negatively to change and uncertainty, creating resistance within the team. Their ability to navigate change effectively can help the team's ability to adapt and innovate.
Unresolved Tensions: A lack of emotional intelligence might lead to leaders suppressing or ignoring their own emotions or not recognizing emotions in others. This can result in unresolved tensions that fester over time.
One-Size-Fits-All Leadership: Leaders without emotional intelligence might employ a single leadership style for all team members, ignoring individual needs and preferences. This can lead to disengagement and reduced morale.
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Difficulty Inspiring Others: Emotional intelligence helps leaders inspire and motivate their team members. Without it, leaders might struggle to create a sense of purpose and enthusiasm among their team.
Lack of Self-Awareness: Leaders with low emotional intelligence might need to recognize how their behavior impacts others. This can lead to a cycle of negative interactions and poor team dynamics.
High Turnover: When leaders lack emotional intelligence, employee turnover can increase due to dissatisfaction with leadership and the work environment.
Ineffective Decision-Making: Leaders who disregard emotional intelligence might make decisions without considering the emotional impact on their team. This can lead to resistance and reduced buy-in for essential initiatives.
Please add your thoughts, comments, ideas or experiences in the comments, so we can all share and lean
Questions to ask yourself?
Lack of Self-Awareness:
a) Are you generally aware of your own emotions and how they might impact your behavior?
b) Have you ever received feedback about your behavior that you didn't expect or understand? How did you handle it?
c) Do you believe that your behavior aligns with the perception others have of you? Why or why not?
Impulsivity:
a) How often do you find yourself reacting to situations purely based on your immediate emotions?
b) Can you recall a time when acting impulsively led to negative consequences? How could you have handled it differently?
c) Are you able to pause and reflect before responding to emotionally charged situations, or do you tend to act instinctively?
Lack of Motivation or Direction:
a) How do you define your personal goals and find meaning in your actions?
b) Have you experienced a lack of motivation in pursuing your goals? If so, how did you overcome it?
c) Do you feel a sense of purpose and direction in your life? Why or why not?
Lack of Empathy:
a) How do you demonstrate understanding and consideration for others' emotions and perspectives?
b) Can you recall a situation where you unintentionally disregarded someone else's feelings? How did you handle it?
c) Are you attentive to non-verbal cues and emotional signals from others during interactions?
Poor Social Skills:
a) How comfortable are you in initiating and maintaining conversations with new people?
b) Have you encountered difficulties in resolving conflicts or misunderstandings with others? How did you address them?
c) Do you actively seek feedback on your social interactions to improve your communication and relationship-building skills?
Senior Managing Director
1 年Geoff Hancock CISO CISSP, CISA, CEH, CRISC Very informative.?Thanks for sharing.
Military Officer at U.S. Coast Guard, CISSP
1 年Great article! I do struggle with social situations and cues. I actively have to try to notice them. Overall I am doing better than I did in my 20s, a lot of it just takes time to learn.