Leaders see potential in business. What do you see?

Have you ever watched HGTV? I feel like the premise of most of the shows boil down to this: Most people can’t see potential. And the few people that CAN see potential have an incredible opportunity to make something happen.?

Leaders see potential in business.?

That’s you.?

As I was watching today’s Lab Session with none other than The Coding Train with Dan Shiffman I saw potential.?

Watch now: https://www.youtube.com/watch?v=FBFcNPa36m8

I saw the potential of having your very best customer success agent popping up giving advice when a newer agent was fielding a more difficult inquiry.?

I saw the potential of having legal policy & procedures in a natural language chat function saving hours of back and forth (and dare I say some frustration).?

I saw the potential of a client delivery team asking a question about a previous delivery and getting insights that helped find the right template to start from (but none of the risk of seeing documents with proprietary information).?

Now, the important question: What potential do you see in your business??

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