Leaders, read this. Bosses, read it twice.
A quest to understand how youth culture is shaping the future of organisations.
I've spent the last 20 years transiting in and out of athletics, education and the corporate world and in the recent years I witnessed the clash of values between generations inside some of the largest companies in the world.
I have watched youth's voice grown more powerful and I've observed the friction felt by the current and rising leaders. I am in the intersection of two generations and I've had a nomadic life for the last two decades, so I've learned to have a diverse perspective and to simply learn to value the contribution of both sides.
What I've observed in business is that today's leadership culture with its traditional values is taking a beating. I wondered if others experienced the same in their companies.
I went on to find out how leadership was being redefined by the rising leaders and the break-neck pace of digital culture. My partner and I interviewed and surveyed people from all walks of life, business and various countries, trying to find out an answer to these burning questions:
- What are the challenges leadership is facing?
- What's changed in today's leadership?
- What are the most important qualities in a leader?
PROFILING THE AUDIENCE
Our respondents were a diverse range of nationalities, equally split across genders and had a diverse corporate background and levels. We conducted an online survey and received over 100 responses from business leaders around the world and interviewed 26 executives from Fortune 500 companies in a total of 30 hours of interviews, both video and in-person.
Here is an executive summary of the participants:
- 21 nationalities
- 60% women / 40% men
- 14 C-Level Leaders, not only marketers
- 6 Vice Presidents & Director level
- 6 Professional Athletes and Head Coaches
- 13 different industries
LEARNINGS
The challenges in the current leadership culture:
"Leading is often confused with managing."
Leadership takes a great deal of balancing between leading and doing. Leading takes more effort and experience. It's easier to just do or micro-manage.
In this case, a team lacks empowerment and inspiration.
"People are "given" management roles and expected to lead and they are not prepared or equipped to do it. Instead they continue to pursue the next big thing for themselves and fail to find ways to [develop] the team."
LEADERS OFTEN FOCUS ON PERSONAL PROGRESS INSTEAD OF GROWING THE TEAM.
Current leaders are perceived to pay more attention to their own work, sacrificing the team. But, true breakthrough results are a byproduct of a team's work, rather than a leader's. Today's new leadership is more concerned with selling their own work than exploring the potential of its team.
The younger generation grew up more multifaceted and the many passions they have gave them a way to live in tribes and move in packs. The team from work is very just another type of crew they want to participate in and engage with in a genuine way.
They respect it and thrive on it. And they want leaders to see the same value in it.
A CULTURE OF SAMENESS BREEDS MEDIOCRITY
Not all leaders give everyone on their team an equal and powerful voice. Leaders can be also biased in assembling a team where people are more alike than different.
This leads to a culture of sameness and to a decrease in innovation or lack of creativity.
"We are surrounded by the same opinions and same skillsets in most organisations. No variety, no diversity of thought that leads to true creativity."
Diversity is without a doubt one of the key values in today's culture and its absence in high achieving teams is a huge miss for everyone, across generations.
LEADERS CAN BECOME OBSESSED WITH CHANGE
When leaders first come in on a new team, there is a desire to change how things are done. And, what needs to be changed can be glaring. But, change can also chip at the team's confidence.
Instead, true leaders need to, at first, celebrate what's great and instil confidence.
"A great leader needs to understand strengths before identifying weakness in a team, because there is something good in everything. And, that's what builds trust and confidence."
LEADERSHIP IS PASSION, NOT A FUNCTION OF A TITLE OR RANK
Leadership starts with assuming a role to inspire and empower others. People who start leading early do it because they are passionate and don't need title or permission to lead.
Leadership is grounded in believe, creating a sense of belonging greater than the job.
"Follow your passion because your passion will lead you, then you will lead others."
We educate too many leaders to believe that they need to compete and "win" to be leaders, and that they need to reach a certain position or have a certain title before they can lead.
The new face of leadership!
A CULTURE OF COLLABORATION IS IMPERATIVE
The ideas of collaboration and community seem to be at the heart of the new vision of leadership. People believe that leaders who can't instil a culture of collaboration and demonstrate it fail at the most basic function of leadership.
"[As a leader], I create a culture that teaches people how to lead through collaboration, establish a vision for what they want to create."
This will in turn create a forum for ideas from everyone in the team to contribute to the overall vision of the organisation. And, I continued to explore the research we identified the following attributes as the most important qualities for the rising leaders, respectively.
- Passion
- Creativity
- Transparency
- Clarity
When asked to prioritise from a series of qualities that are often associated with leadership, as well as other qualities that have not traditionally been associated with it, the highest ranked attributes are positively surprisingly to us.
Qualities like passion, creativity, transparency and clarity are sen as more important that boldness, being unapologetic, and fearless. Actually these qualities were ranked among the least important ones.
Leadership is less about highlighting leader's alpha attributes and behaviours and more about leveraging these qualities to extract the best performance of each member of the team.
This is about the sum of qualities that make people thrive in team environments, such as: being able to inspire others through your passion; being creative and empathetic, to give every individual an equal voice; being transparent, and ear others' trust. It's not a surprise to see passion as one of the most attributes in leaders.
We are used to being moved emotionally by people with passion. It's what makes us connect with a person and it's what persuades us to follow that person.
TRUE LEADERS ARE EMPOWERING
When leadership operates with a collaborative mindset and is able to empower others, it makes leaders less visible, and more dispensable. Instead of needing a leader's presence, the team believes in the core leadership values instilled by the leader.
The result is a more confident team and ultimately creating a high-performance organisation, who decides on behalf of the leader and the consumer's best interest.
"Leadership means empowering your team to know how to act when the leader is not present."
The future of leadership.
UNLEASHING LEADERSHIP POTENTIAL
If we want to groom and grow the next generation of leaders, we need to inspire them to have the confidence to find their own voice. Leadership is a quality that can cultivated and it's been falsely perceived as something that some are born with.
Here is what some of our respondents told us:
"Leadership is nurture, not nature. If I were a leader now, I would want to give people the room to take risk and celebrate that whether it's a win or a failure."
CREATING THE PLATFORM THAT REWARDS RISK TAKING AND CELEBRATES AGILE LEARNING
Leadership is a test of grit and perseverance. In absence of it, no leadership qualities can form. There is a perception that the younger generation has been cuddled and enabled too much and the next generation is at an even greater risk of becoming too entitled, too dependent and not empowered enough to make decisions or fail.
In a leadership mindset that empowers, we can motivate the future leaders to make more decisions. We enable our young people today, we do too much for them.
"We need to cycle back to a place where we empower instead of enable."
To us, the biggest takeaway of this study was the shift towards a collaborative mindset and the expectation that leaders are social by design. Which makes them more capable of building a culture of community that inspires and empowers its members through diversity of thought to live up to their full-potential
In this shift, a leader is as strong as the pack he or she leads. The new leadership is truly defining itself as a pack leadership: passionate, creative, transparent, and always acting as a unit.
Building brands people believe in. Creating momentum that lasts.
5 年Allison Kluger after enjoying your Executive Presence article I thought you might like this reading too. This is an article I published on a research I did on the future of leadership. Hope you enjoy and would love to connect soon. Have a great beginning of the week.
Senior Retail Leader, Collaborator and Team Builder
5 年Good choice of image Fabio.? :-)?? The great content you have included is well known by C-suite individuals from the millions spent on world class training at this level. There are real heroes, but not many. Frequently, CXOs cheaply sell leadership and customer service down the river by chasing "Shareholder Value." When bonuses or end of year reviews are at risk,?values seem to go on leave. Such poor role models. Bravo to those who stand true and look after their people and their customers. They truly are a rare breed. Lets hope future generations have more of them.
Go to Market Strategy | Supply Chain & Planning | Merchandising Capabilities- Ex Target | Ex Nike |
5 年Great post! I particularly liked the quote about how we 'need to cycle back to a place where we empower instead of enable.' I believe leadership differences are not based on generations, but absolutely need to start from personally valuing teams. And pursuing leadership roles only if your passion is based on driving change with other people. Thanks for sharing!
Talent Acquisition Leader at adidas | Business Storytelling, Personal Branding
5 年Great article, Fabio! I like that it is based on research from different profiles and industries and not only aspects you believe in. I agree that the community aspect is everywhere in our lives today... be it at work, in sports, in your fun to-do's...? Creating that culture of community helps and pushes people live their true potential! Keep doing these and let's collaborate some time! :)?