The Leaders Live (6th Ed)
Andrew Jenkins
High Performance Teamwork expert, facilitating your Leaders & People to boost Business Success through extraordinary communication | relationship building | behaviour change | change management
Welcome to Leaders Live, a FREE weekly interactive live streaming event, all about extra-ordinary conversations, with a vibrant informal feel-good factor. Leaders Live ‘spreads the love ??’, edutains & explores inspiring leadership. It helps Leaders playing a bigger game, and explores high-performance teamwork topics, all done in an informal, fun, back ‘n forth way. Every week introduces an interesting guest bringing refreshing, useful topics with top-tips.?
Leaders Live intends to shift perspectives, mindset, and purpose, to help you as Leaders and your Business succeed in these rapidly changing times -a great start to any day.?
What's not to like about that?
We go live every TUESDAY, at 08:45 (UK time).
Everyone can participate and interact with myself, my guest, and network others too on the broadcast as we stream. You can ask questions, engage with the topic and share experiences in the comments.
Hi Folks,
Welcome to The Leaders Live Newsletter Edition 6????.
Well, I don't know about you, but January 2022 seems to have flown by - January's usually feel like 2-months in one! ??
Kicking off this Newsletter let's get stuck into a useful article summing up all the January Leaders Live interview chats...
During January 2022 Leaders Live has hosted Sales Director, Ray Black (1000Steps), Chris James (Train the Sales Trainer and Sales Coaching Expert), as well as negotiation expert Angelique Bradford (CEO of New Beginnings Consultation). We also chatted to legal expert Thushara Politiye. This article (written by Clare Burlingham, on behalf of Angelique's company) sums up all these conversations really well. It highlights the importance of trust and the trusted advisor (whether that's in sales, negotiations, or legal advice that featured in all four Leaders Live conversations.
Salesperson or trusted advisor?
It’s nearly 20 years ago since the book The Trusted Advisor was first published. Written by three consultants and business school gurus, Maister, Green and Galford, it became a seminal work in the professional services and consultancy industries. It introduced the idea that the addition of trust to a client relationship raises the worth of the advisor beyond just their skills and knowledge. Furthermore, it proposed that the earning of trust is something that can be learnt and practiced and outlined a practical model for advisors to use.
Fast forward to 2021[22] and this concept of the trusted advisor is equally valid today, in even the most transactional of sales roles. Building trust should not only be reserved for complex, long-term, multi-faceted client relationships. It should be right up there on day one of even the most basic of sales training.
“Trust must be earned and deserved” says The Trusted Advisor. But knowing how to go about earning it won’t necessarily come naturally to all new recruits. Just like empathy and collaboration, it can be taught. And by giving it priority, alongside skills like effective questioning and prospecting, you are immediately giving your sales teams an edge.
The inclusion of methods for building trust in their training encourages sales teams to think of the customer as a person, not just a deal or a target. A person who has requirements, just like them. Even if it is a relatively “simple” transaction like selling a car, the customer wants to know their requirements are understood. If the rep can show they understand and respect the customer’s requirements, then that customer is much more likely to grow to trust that rep, and ultimately choose to buy their new car from them.
Indeed, they are also more likely to come back to that dealership for their next purchase. Car buying is often perceived as a one-off, but anecdotal evidence suggests that a positive, trusted experience is frequently shared with friends and colleagues, and often results in further, referred enquiries.
So now your teams understand how to find out their buyer’s needs, what else can they do to build trust?
Follow this link to read more.
Next Leaders Live event is on 1st Feb 2022…
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You can catch up with the replays here…
We all have to negotiate don't we? Even in family life we always have to negotiate: “Who does the school run today?”. Who cooks Tea when we get home?”.?
Even more’ importanter’: what negotiation tactic works to get your kid to tidy their room? whoa - sorry masterclass only ???????
?So, what makes a successful negotiator? ??
Well, you might begin with - winning and victory of course? Angelique argues differently - she believes effective negotiators get everyone to walk away with good results, and openly reach agreements!?
Angelique strongly advocates NOT to let your ego get in the way of a good negotiation (hmmm). That maybe easy to say, harder to do for some, but says Angelique, focus on the relationships instead. After all, don’t people buy from people? So don’t mistreat others - remember, what goes around, comes around - right!
Watch the replay to find out more...
In this rapidly changing world, does the sales processes need to shift to adapt to the ‘digital everything’ era? Chris says, Yes it does!
Also, some say cold calling is dead - replaced by email sequencing, BUT Chris James strongly disagrees! He believes in 2022 will herald a new age of selling, along with the ‘cold call’. However, to achieve this, requires extra ordinary trained sales trainers to equip our sales people.
Join us in the replay of this interactive live stream as we explore…
What’s trending in sales right now AND what will sales look like in the next 3—5 years time?
Why does traditional Sales training miss the mark? And how and why can Sales Coaching improve that?
To script, or not to script - Do we still need sales those scripts?
Is the cold call rising from the dead?
Watch the replay to find out more...
Catch up with ALL our replays
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领英推荐
Thank you.
Quick Testimonial...
Andrew’s Leaders Live channel is incredibly engaging, well presented, and covers relevant topics that leaders struggle with or perhaps haven’t thought about that will accelerate performance.?
Andrew has a natural and entertaining presentation style and gets the best out of the speakers making it human, applicable and a game changer for the audience.?
(Kathy Heath, CEO Healthy Minds Club)
What's upcoming on Leaders Live?
Leaders Live Schedule...
Tuesday 1st February - Mental Toughness - the invisible gift,? Head of Business Development at AQR International Ltd, Maria Jeffers.?
Wednesday 9th February - Author and Sales Coaching Expert, Leigh Ashton - Grow your people, grow you sales
Tuesday 15th Feb - Accessing our resilience, with Kirstien Bjerregaard
Tuesday 22nd Feb - Poor or Rich Money Mindset,? With Money Expert and Author, Karen Sutton
Tuesday 1st March - Publisher and CEO of Right Book Company, Sue Richardson
Tuesday 8th March - Managing Burn Out Expert, Shoana Taylor
We can't wait. Be there or be square folks!
Let us know...
Please contact me via LinkedIn DM - thank you.
The Leaders Live Corner...
What's new on Leaders Live...
Since the last Leaders Live Newsletter, we as a team have been working on the background mood lighting for the show and we think it is fab and hope you do too. We have worked hard on got fab guest bookings right through Feb, March and into April now - Yayness!
Other Ideas...
We have been considering a further 'sister' Live Stream. Leaders Live is all about building better businesses for SME CEOs, Business Owners and Entrepreneurs. This other show is different in that it is about personal change and betterment. Our current working title is Changing You!
Here's our initial thoughts...
Do you ever wish you could change? After all we all haven't we all go defaults and behaviours we don’t like?
Did you know you are more than you think? ??And we all can make changes given the right tools and the desire to change.
Why not join me, Andrew Jenkins, on Changing You a weekly live stream with tips and techniques to make change possible!
Changing You comes from 20-years lessons learned teaching NLP and running my own Private Coaching & Psychotherapy Practice. I have full qualifications as a Coach, Executive Coach, TFT, Psychotherapist, Hypnotherapist and international teacher of NLP.?
It's just an idea, but you heard it here first. AND we would love to know your thoughts too?
Quick Testimonial...
I loved my experience on Leaders Live – It was a really valuable opportunity for me to showcase what we do at My Perfect Neon and I hope a great chance for others to learn from my journey – and hopefully place an order or make an introduction or 2!
One audience member has reached out and is introducing me to contacts of his in the hospitality sector, so it has definitely opened up a new market for me.
Andrew supported me throughout the whole Leaders Live process from helping me prepare to his energetic hosting of the event itself.?Andrew’s style is fun and fast and he’s great at cueing-up the next question to make sure that I and listeners got the most from the event.?Berdine is a great moderator, picking-out the real gold from the busy chat and making sure that I was able to intereact with the audience and answer their questions.
I am so proud that a My Perfect Neon sign is in pride of place behind Andrew’s shoulder in all Leaders Live shows!
All-in-all a great experience – shared my journey and hopefully encouraged others, got some really supportive and encouraging feedback in the chat, made new connections and a new market opening up – and GREAT FUN, what’s not to love? (CEO of My Perfect Neon)
Next Newsletter...
In the next Newsletter we will introduce you to the Leaders Live Team, including our Board members.
Tara for now.
Andrew Jenkins
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