Leader Speaks
Trends on Cloud Migration and Managed Services - Jade Monthly Updates

Leader Speaks

Arun Menon, EVP, Global Delivery, Jade Global

At Jade, we understand the value or outcome you seek from managed services in enhancing the productivity of your IT landscape. To calculate the true value, you must gauge your return on investment (ROI) for any expenditure in terms of its influence on three core elements: a) Impact on end user?experience, b) Generation of business value and c) Cultivation of operational resilience.

At Jade, our approach to assessing any engagement as a managed services partner centers our inquiries on these three pivotal facets.

Jade's Vision of Next-Generation Managed Services

It encompasses a holistic framework, encompassing:?

  • Integrated Service Management?
  • AI-powered Automation?
  • KPI Correlation?
  • DevOps?
  • Orchestrated Operations Platforms?
  • Digital Transformation? ??

These components coalesce to yield integrated delivery, predictive maintenance, real-time issue resolution, self-service capabilities, and quantifiable business impact. All of these are executed within the framework of three primary value dimensions: empowering competitiveness, enhancing performance evolution, and driving operational efficiency. This provides you with a performance boost, tangible business value creation, and cost savings, all while elevating quality standards. ? ??

Transitioning from Reactive to Proactive Managed Services? ?

The trend towards the consumerization of AI and its consequential business impact continues to be a prominent topic in our discussions with clients. We realize that there is a noticeable drive among business leaders to enhance operational efficiency and realize cost savings, which can subsequently be channeled into projects aimed at spurring business growth. While the pursuit of savings is not novel, the advent of AI-supported operations has elevated its significance to unprecedented heights.?

Aligning with that, at Jade, we've made a distinct shift in our managed service engagements from a reactive approach to a proactive, predictive, and data-driven one. This transformation leverages our accelerators, Jade-ITOps, our automation toolkit, and Kanverse, our AI/ML platform. ?

Jade: Going Beyond Traditional Technical Support and Maintenance

We recognize that you seek more than mere technical support and maintenance and would like service providers who can function as strategic partners, advisors, and innovators. You want partners who can intimately grasp your business needs, objectives, and challenges, offering tailored, proactive, value-added solutions. Furthermore, you like service providers who consistently deliver high-quality, dependable services with clear communication, transparency, and accountability. ? ? Our delivery model at Jade aligns seamlessly with these expectations, aiming to lead you on an improvement journey toward a next-generation operations paradigm.

Jade Reels

Jade Open - Our Annual Golf Tournament with PGA Tour Star Kelly Kraft and Valued Customers, hosted at Silverado Resort in Napa Valley, CA?

Kelly Kraft, Karan Yaramada, Phil Berton, Ashish Mohanty and Jade's Customer CXOs with their Spouses

Jade proudly stands among the top three positions in Philadelphia Business Journal's Minority Business Rankings.

Post | LinkedIn

Jade sponsored and exhibited at Workday Rising 2023 in San Fransisco

Raja Sekhar, Harmeet Bhatia, Craig Vidal and Ankit Tiwari at Jade's Kiosk at Workday Rising

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About Jade Global – One of the fastest growing Advisory, Cloud & Consulting Services, Business Solutions, and IT Outsourcing company that services 400+ clients across multiple technology platforms. We are headquartered in San Jose, California with offices in Philadelphia in US, Canada, Europe and India. With more than 2000 employees worldwide, Jade Global has been a trusted partner of choice since 2003. To know more, visit www.jadeglobal.com



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