Lead a No-Excuses Culture

No Excuses

I've always been a big believer in leading by example in having great work ethic, attitude, energy and presence.

In order to do so, you need to be willing to take risks and have accountability.

No time for excuses, win and lose together as a team. This attitude starts from the top.

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Randy's Tips to Sell More ?? Excerpts from Your Go-To Sales Advisor

Lead a No-Excuses Culture

by Tony Jeary

This simply means that each person takes responsibility for whatever the situation is. Whether you did it or didn’t do it, own up to it and say, “Hey, let’s get it done,” with the emphasis on getting results, versus pointing fingers. In our research of organizations, we found that the higher the person’s self-es- teem, the more they will accept the responsibility and want to take action to get the desired result. This shows that fostering a positive mentality, appreciation, and true ownership within your organization can really matter.

Help all your people grow and see themselves in the best light possible, while being genuine. Make it known (with written performance standards) that you’re not after excuses; you’re after results. An example of this no-excuses culture could be that if you’re going to have a discussion and bring up a roadblock or an issue, you’re also required to offer a solution simultaneously. This is a great kind of system to have in place to help people move away from a defensive response, and instead move toward getting the desired result.

How about you, personally? Are you the type of person who, when you say you’re going to own something, you offer no excuses and get it done? As a salesperson, you must be involved in a culture that fosters no excuses!

VIP: Take responsibility for your actions and nourish a culture that does the same by focusing on getting results, rather than excuses.