The latest in language access

In this month's edition:

• The impact of on-demand interpreting in Royal Perth Hospital
• EOIs now open for the Interpreter Employment Success Program
• Elevating voices: highlights from FECCA Conference 2024

The impact of on-demand interpreting in Royal Perth Hospital

Our client, Royal Perth Hospital, has been enhancing language access for culturally and linguistically diverse (CALD) patients with the help of our 2M lingo interpreting app on iPads, Larry and Luna. The staff at Royal Perth Hospital have been utilising Larry and Luna to engage NAATI-certified health interpreters, ensuring that patients receive clear and inclusive communication in their language during their visits. This innovative approach not only improves patient understanding and satisfaction but also fosters a more inclusive healthcare environment. ?

With on-demand and scheduled access to professional health interpreters, our client is setting a new standard for language support in healthcare, empowering CALD patients to engage fully in their care.?

Find out how 2M lingo can enhance your patient services: [email protected].

EOIs now open for the Interpreter Employment Success Program!

We are proudly working with the Ethnic Communities Council of Queensland (ECCQ) to deliver the Interpreter Employment Success Program (IESP) funded by the Department of Employment, Small Business and Training. ?

IESP engages individuals who are interested in becoming interpreters, current interpreters, and interpreter service users with the aim of improving access to interpreters and expanding job opportunities across Queensland and ahead of the 2032 Brisbane Olympics. ?

Who can apply?

• Migrant and First Nations language speakers interested in becoming interpreters.?

• Current interpreters including Auslan who want to advance and extend their skillset.?

• Employers and interpreter service users.?

What does the program involve?

• 10 self-paced courses modules with exams at the end of each module?

• 10 tutorials to support learning and module preparation?

• 10 industry induction webinars?

• 2 onsite information sessions?

• 4 onsite workshops on sensitive topics e.g. VAD, DV, self-care?

• Monthly networking sessions?

• Workplace shadowing and simulation?

• "Working with Interpreters" session for service providers.?

?? Expressions of interest are now open. Apply and receive more information here: https://www.2m.com.au/interpreter-employment-success-program/ ?

Elevating voices: highlights from FECCA Conference 2024

We recently had the privilege of attending and exhibiting at the FECCA Conference 2024, where we showcased our language services and Language AI to a diverse array of participants. The event highlighted the critical role of effective communication in fostering understanding across cultures. One of the key themes was the integration of Language AI in multilingual settings, which is revolutionising how we approach language access. Attendees were particularly excited about the potential of safe and responsible Language AI to enhance access to essential services and information. Our discussions emphasised the importance of combining human expertise with advanced technology to ensure accurate and nuanced communication. It was inspiring to see so many professionals committed to improving language access and creating inclusive environments for all.?

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