The latest in language access
In this month's edition:
Interpreting team spotlight
Our interpreting team has been hard at work to ensure our clients receive the highest standard of services. From onsite to video and over the phone interpreting, our team is constantly working to provide prompt customer service.??
Some of our clients share their experience with 2M:?
"We are very thankful for your speedy and comprehensive responses this week, Despina, and look forward to our working together." - Magistrates' Court Victoria?
"Bravo to the Interpreter Team who organised overnight an Auslan Interpreter for Mainroads and Transport Department Queensland Government (Smart Service). The Department Manager said “ The interpreter was very good and my colleague was very happy with the Service”. We know that all of you hard working interpreting booking coordinators make so many requests happen all the time, day and day again... It was such short notice, too." - Department of Transport and Main Roads, Smart Service Queensland?
"Thank you for arranging a Korean interpreter for this Employment Relations Authority hearing. The Authority member appreciated the high quality of interpretation assistance provided, dealing with sometimes complex evidence and legal jargon in questions asked and the answers given by the witness." - Employment Relations Authority – MBIE?
Do you need an interpreter? Contact our team here.??
New IESP website?
We are pleased to announce that our new Interpreter Employment Success Program (IESP) website is now live! ?? The website features information about the program, FAQs and how to apply. Visit the website here: https://www.interpretersuccess.com.au.??
Meet the IESP Technical Reference Council?
A Technical Reference Council (TRC) has also been established to inform the design of the course content for the IESP. Members consist of experienced interpreters, industry experts and experienced trainers, with representation from NAATI, AUSIT, ASLITA, and First Nations backgrounds. For more information on the members of the TRC, click here.?
The IESP is a collaborative initiative by the Ethnic Communities Council of Queensland (ECCQ), delivered in partnership with 2M Language Services and Settlement Services International, funded through the Workforce Connect Fund, powered by the Queensland Government’s Good People. Good Jobs: Queensland Workforce Strategy 2022-2032.?????
Recent events
Last week, our team attended the ECCQ breakfast with the Honourable Fiona Simpson and supported World Wellness Group’s Open Day.??
ECCQ breakfast with the Honourable Fiona Simpson?
Our team, CEO Tea Dietterich, Marketing and IESP Coordinator Chelsea Apps and Communications Manager Rhian Ferguson attended ECCQ’s breakfast with the Honourable Fiona Simpson, Minister for Women & Women’s Economic Security, Aboriginal and Torres Strait Islander Partnerships and Multiculturalism.??
We were pleased to share the Interpreter Employment Success Program (IESP) led by ECCQ and delivered by 2M and SSI with the Minister and guests.??
Thank you to ECCQ for hosting an important event celebrating?multiculturalism and the vital role of professional interpreters in ensuring equitable access to services for all Queenslanders.
World Wellness Group Open Day
Marketing and IESP Coordinator Chelsea Apps and Communications Manager Rhian Ferguson were thrilled to attend the World Wellness Group Open Day.??
World Wellness Group’s new clinic in Wooloongabba, Brisbane offers local multicultural communities with bulk billing GP, mental health, and wellbeing services.??
Chelsea and Rhian joined the World Wellness Group team, local community members and stakeholders to celebrate the opening of the clinic.
Congratulations to World Wellness Group!?
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