Latest insights | May 2024
Webex Connect for healthcare (formerly Healthcare Communications)
Delivering personalised and proactive engagement across the patient journey, powered by AI and human connection.
76% of patients are choosing digital at The Clatterbridge Cancer Centre NHS FT!
The trust went live with our Patient Engagement Portal last year, delivering digital-first outpatient clinic appointment letters, and have seen 150k digital letters read so far. Next month, they will expand to send all treatment appointment letters for chemotherapy, radiotherapy and radiology letters through the platform as well.
NEW BLOG
Prioritising Population Health: Why community wellbeing matters.
Population health goes beyond the traditional healthcare model, which focuses primarily on diagnosing and treating individual patients. Instead, it encompasses the health outcomes of entire communities or populations, acknowledging how factors such as social determinants, environmental conditions, and access to healthcare services significantly impact health.?
PRODUCT NEWS
Inspiring trust with a name, logo and tick!
Branded Messaging is the latest evolution of SMS, enabling patients to instantly recognise exactly who is contacting them while offering richer features to boost experience and engagement.
FEEDBACK
“Cep and Lois played a crucial role in shaping and launching our PIFU program. Their remarkable ability to connect with Care Groups facilitated programme reach and significantly contributed to the rapid success of King’s achieving the 5% target. Thank you for the outstanding contributions, professional excellence and personable touch!"
We got some lovely feedback for our Transformation Team this month from Evelyn Oyebanjo, Deputy Director of Transformation at King’s College Hospital NHS Foundation Trust!
领英推荐
DEMO ON DEMAND
Check out our latest demos we have prepared so you can see the latest health tech in action at a time that works for you.
LEARNING
Frontline digitisation: People over functionality
This content from NHS Confederation discusses the importance of ensuring staff are engaged throughout project life cycles, as not factoring in their needs from the onset can cause difficulties in realising the benefits outlined in the programme.
What's next for the NHS waiting list?
'The waiting list for routine procedures in England totalled 7.5 million in February 2024, the lowest it has been since summer 2023. Does this mean the NHS has turned a corner?' This insightful article from The Health Foundation analyses the recent waiting list activity and discusses what's coming next.
Best wishes for a great month!