The Latest E-commerce Market Trends, News and Events for Asia Pacific, Europe and US

Get the latest news, data insights and thought leadership about everything e-commerce logistics from Parcel Perform - the leading delivery experience platform.

Here's what you don't want to miss out on:

1) Global E-commerce: How are market trends affecting e-commerce businesses in 2022

In today’s post-pandemic climate, the e-commerce industry has been upended by various changes in the market. Across APAC, Europe and the Americas, businesses have been forced to make a decisive change to focus on customer-centric digitization.?

The recent shifts prove that players will need to prioritize business KPIs to focus on sustained growth and long term investment to overcome competition and increase market share while reducing costs in the long run.?Read more .

2) Driving customer lifetime value for e-commerce brands for the APAC and US markets

Globally, e-commerce brands are struggling with increasingly demanding customers, while inflation and rising acquisition costs are taking a toll on margins.?

How can your business unlock customer loyalty to capitalize on customer lifetime value?

Join our upcoming webinars on LinkedIn to learn how a better post-purchase experience contributes to customer retention and how streamlined internal operations save customer service, marketing, and logistics costs.

These will be your webinar takeaways:

• Challenges faced by e-commerce brands across the APAC and US markets in the post-pandemic world
• An opportunity: Driving customer-centric business models in the post-purchase stage
• A case study: How a winning delivery experience can build customer lifetime value

Interested to learn more? Join our?APAC Market webinar ?or?US Market webinar ?today.

3) Parcel Perform Leadership Spotlight: Meet Alister Sheppard, Head of Customer Operations

Our customer success team is a strong tenant on how we pride ourselves in delivering only the best to our global customer base.

Our Head of Customer Operations, Alister Sheppard is featured in our recent?‘Leadership Spotlight’ . He speaks on how he has been using his skills as a problem solver in the customer operations team to introduce initiatives that advocate for our customers and drive product enhancements our customers love.

Interested in joining our global team??Explore open roles .

Parcel Perform is the leading delivery experience platform that enables modern e-commerce enterprises to create unique end-to-end customer journeys. We execute over 100 million parcel updates daily and integrate with over 900+ carriers worldwide.

Follow us on LinkedIn ?to stay updated with our latest insights!