Latest Alemba News - Your Q4 2024 Roundup

IN THIS ISSUE...?

• PinkVERIFY 19 processes??

• Xcession podcast?

• ISO??

• G-Cloud 14??

• New on the blog?

• New case studies?

• Feedback Fridays?

• Pink25 Expo?

Welcome to the final Alemba Newsletter of 2024! As the year ends, we’re excited to share insights and updates to help you explore how Alemba Service Manager supports IT service excellence.?

NEWS?

PinkVERIFY

We’re proud to share that Alemba Service Manager is now PinkVERIFY certified for 19 IT Service Management processes! This industry-leading certification reflects our ongoing commitment to delivering trusted, reliable, and efficient ITSM solutions. Discover more here.??

Xcession podcast?

Catch Chris Forster, our Technical Account Manager EMEA, on “The ESM Podcast”. In this episode, he joins the team from Xcession to explore ITSM in Healthcare, sharing Alemba’s expertise in NHS IT, tackling challenges, and discussing future trends. Listen now on Spotify here.?

ISO 27001 and ISO 9001??

We’re thrilled to announce that Alemba has achieved ISO 27001 and 9001 certifications. These globally recognized standards highlight our commitment to delivering secure, high-quality ITSM solutions. Our dedication to excellence and safeguarding your data is at the core of everything we do.?

G-Cloud 14?

We’re proud to now be part of the G-Cloud 14 framework on the UK Government Digital Marketplace. This inclusion makes it even easier for UK public sector organizations to procure Alemba Service Manager, streamlining the buying process for secure, trusted ITSM solutions.?

You can read more here.?

BLOG?

New on the Alemba Blog?

We have lots of new content to discover on the Alemba Blog including:?

• Expanding the IT Self-Service Portal Beyond ITSM - 5 Use Cases to Consider??

• The Complete Guide to Building Your IT Service Catalogue?

• Bridging the Gap: Modernizing Your Legacy Systems with ITSM Integration?

CUSTOMERS?

New Success Stories?

See how our customers from a wide variety of are using Alemba Service Manager to drive success. Check out our latest case studies including:?

• Luton Borough Council?

• New Zealand Government Agency??

• Victoria University of Wellington??

Feedback Fridays?

Our “Feedback Friday” campaign shines a light on the exceptional service our team delivers every day. Each month, we highlight outstanding customer feedback that showcases the expertise and dedication of our people. Discover why customers trust Alemba to go above and beyond for their ITSM needs.?

EVENTS?

Pink25?

We’re proud to be a sponsor at Pink25, the leading ITSM conference and exhibition, happening February 3-5, 2025, in Las Vegas! Visit our booth to meet the Alemba team and discover how our innovative solutions are shaping the future of IT service management.?

WHY ALEMBA?

Interested to learn more???

Find out why hundreds of organizations from across the globe choose Alemba Service Manager as their ITSM tool of choice and contact us today.?