A late night chat gone wrong: The Power of Words
Curt Archambault
Strategic L&D Leader Enhancing Growth Through Engaging Training | Expert in Digital Learning Solutions & High-Impact Experiences
As the day winds down and the discussion about an upcoming vacation commences, it is pretty important to choose your words carefully. In the nuanced dance of communication, the words we choose are the steps that can either lead to harmony or discord. For my wife and I, this truth is exemplified vividly through a simple interaction about something as mundane as printing luggage tags for our cruise. It's a scenario many can relate to: a task that needs teamwork, yet, through the choice of words, can inadvertently set the stage for misunderstanding.
Imagine that we are excitedly preparing for a cruise. My cruise buddy asks, "Have you printed our luggage tags?" and the I respond, "I am pretty sure I have. What did you do with them?" On the surface, this exchange seems straightforward, but beneath it lurks the potential for negative feelings, triggered by one small word: "you."
The Impact of "I," "You," and "We"
The Power of Words in Communication
In good communication, "I," "You," and "We" each have their place. "I" expresses feelings or actions without projecting onto the other person, allowing for vulnerability and honesty without accusation. "You" can be powerful when offering compliments or direct questions intended to show interest or concern. "We" emphasizes unity and shared goals, especially useful in resolving conflicts or planning.
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Conversely, not-so-good communication often misuses these pronouns. Overuse of "I" may come off as self-centered, "You" can become accusatory, and "We" might be used to assume agreement where there is none, potentially dismissing the other's feelings or opinions.
Crafting Better Interactions
In our luggage tag narrative, a more positive approach could have been to integrate "we" and "I" thoughtfully, such as, "I think I printed them, let's decide together where to keep them for easy access." This not only acknowledges the action taken but also invites cooperation, reducing the potential for conflict. You would think after 43 years of marriage we would have this down but alas, it is always something you need to be focused on and not be lazy when using your words.
A Call to Action
Let us embark on a journey of mindful communication, where the power of "I," "You," and "We" is wielded with care and intention. Let's strive to use "I" to express ourselves openly, "You" to engage respectfully, and "We" to build bridges of collaboration. As we navigate the waters of interaction, may we choose our words as carefully as we plot our course, ensuring that every conversation, no matter how trivial its subject, brings us closer to understanding and unity. Together, let's turn the tide towards positive, inclusive communication.
#CommunicationSkills #RelationshipGoals #TeamworkMakesTheDreamWork
Training and Development Professional
6 个月??- We (see what I did there ??) actually spoke to this at a recent Leadership Workshop and the importance of creating buy in through “we” and “us” versus “they” or “them” when it comes to change management.
Hands-On, Solutions-Focused Compensation Consultant/Project Manager - Analysis, Design, Implementation, Communications & Training
6 个月I enjoyed this read. You provided a useful example that we all may benefit from. ????