Last Week in IT: (6/24-6/28): Top RMM? Teamviewer Breach + What's A Chief AI Officer?

We are coming of the heels of our Costa Mesa event that went fantastic. We had 50 MSP Owners join us for a day learning about the ins and outs of preparing and going through acquisition. The great thing about this event is that is completely driven by education and even if you're an MSP Owner who isn't thinking about selling for 10 years, there are takeaways for things you can start doing now to make your life easier down the road.

Also, one of the more important things discussed, to focus on what will provide you long term value vs short terms wins.

We just announced two more M&A MSP Roadshows for Newark (NJ) in October and Dallas (TX) in December, actual dates TBD.

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Shall we dive into this week?

It's an unbelievably quiet week in the channel with the 4th of July holiday looming on Thursday which has basically shut down all webinar and physical events. I'm surprised more vendors aren't taking a shot at a webinar on Monday/Tuesday with such little competition.

TOP TRENDING COMPANIES OF THE WEEK:

Aquila Clouds , NinjaOne , Asigra SaaSAssure , Hudu , HaloPSA , EasyDMARC , Datto , Intuit QuickBooks , Visme

TOP TRENDING PRODUCTS OF THE WEEK:

PRODUCT REVIEW OF THE WEEK: Visme

"As a small business, we sometimes have to wear several hats and we were looking for a way to build quick marketing materials. Visme has an extensive library of great templates for infographics, presentations, documents, manuals, project, proposals, and much more, all with many different layouts. We love the different layouts, from basic to elegant and professional, with a huge variety of pictures."

You can read the rest of the review Visme ( channelprogram.com )

EVENT PREVIEW (7/1-7/5)

?????? IN-PERSON CITY EVENTS

Amsterdam (Netherlands), Chester (UK)

(Click for full calendar )

Featured Webinar(s) of the Week: Huntress + SecurityStudio

Register: Meet Huntress: Demo and AMA

Register Webinar Registration - Zoom

Other webinar topics include: ??NONE, very quiet this week with the 4th of July holiday in the States (Click for full calendar )

POLL OF THE WEEK:

STACKCHART OF THE WEEK: RMM (Remote Management & Monitoring)

DEALS OF THE WEEK: getKambium + Zorus

Offer details: Free onboarding services for new subscribers – value $1,200 onboarding included tenant configuration, education and follow up.

Take advantage of the offer Claim Your Deals ( channelprogram.com )

Offer details: Get 30 days free with free implementation for Zorus Filtering with CyberSight

Take advantage of the offer Claim Your Deals ( channelprogram.com )

INDUSTRY SHOUTOUTS & NOTES:

?? Atakama has achieved a major milestone with the successful completion of the SOC 2 Type II audit for internal security protocols. To read more about it, go HERE

?? Times are changing; Pax8 announces Eric Stevens as their Chief AI Officer, you can read more about it HERE

??Congrats to Heather Johnson, MBA taking over as CEO of Gozynta

??Looking for an Channel Podcast, make sure to check out MSP Chat hosted by Rich Freeman and Erick Simpson - MSP Expert, Influencer, Thought Leader , described as "A look at the strategies, services, and success tips IT providers need to make it big in managed services". You can listen MSP Chat on Apple Podcasts

??TeamViewer's corporate network was breached in alleged APT hack; you can read more about it TeamViewer's corporate network was breached in alleged APT hack ( bleepingcomputer.com )

?? In other moves, Mike Hanauer is the new CRO (Chief Revenue Officer) at Todyl , you can read his annoucement HERE

VENDOR SPOTLIGHT: Aportio Technologies

Aportio: Unleash the superpower of AI for email management and ticket insights

The heart of Aportio's mission lies in addressing a fundamental issue - the time constraints that engineers within MSPs contend with. Engineers' focus must remain on swiftly resolving technical issues. Unfortunately, this often means that administrative tasks, though important, are missed or are susceptible to errors.

This is where Aportio steps in with our flagship product, InboxAgent. Superpowered by AI, InboxAgent is designed to handle the mundane yet crucial tasks of email processing and ticket triaging. InboxAgent liberates your team from this mundane and error-prone aspect of their roles, providing accurate and consistent classification that reliably assigns tasks, initiates automations or responses, and ensures your analysis is useful.

To check out more information about Aportio, check them out Aportio ( channelprogram.com )