The last chicken: a lesson in being honest with customers

The last chicken: a lesson in being honest with customers

Sometimes even the most ethical people might try to pull a fast one. If that ever happens to you, remember the story of this butcher.

Anxious to go home, the butcher was happy when a lady came into the shop because he was sure she’d buy his one remaining chicken. He placed it on the scale and said, “That will be $5.78,” he said.

“Hmm, that’s too small for my hungry bunch,” said the woman. “Do you have anything larger?”

Desperation overtook good judgment as he returned the bird to the refrigerator. After pausing a moment he took it out again.

“This one,” he said faintly, “will be $6.75.”

 What the lady did next shocked the butcher and put him in an unenviable position.

To see what she told him, click here.

It is very difficult to outsmart a customer. Make sure you always treat them with honesty, or you will end up being very embarrassed.

Life Lessons:

Morale #1: Lie to your customer and you will get caught.

Morale #2: Trying to do anything to get a sale may lose the customer forever.

About the author:

Rick Weaver has half a century’s experience in leadership development in retailing. He founded Max Impact Corporation, a leadership and business development consultancy company in 2002. His major accomplishments include working himself from stock clerk to director at a Fortune 50 retail chain and building a $40MM+ construction company in under 5 years. Today he works as an Executive Search Consultant matching management talent with the job culture for which they are uniquely wired.

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