The Last 365 Days of Great Content

The Last 365 Days of Great Content

A year makes all the difference! Here’s a roundup of the content our audience loved the most in the past 365 days (and what they continue to adore). Imagine what you can achieve in the next 365 if you get started today!

Most Shared on LinkedIn

Out of all the articles we've shared in the past year on LinkedIn, the CX Notebook and Planning Kit was the one our audience shared the most.

Why we love it: Customer experience is made of interconnected tactics and strategies. This interactive notebook synchronizes all your efforts to see the full picture. Always free; always available to download!

Most Loved [FREE] Premium Content

We love giving our best nuggets of wisdom away for free, and the piece of content our audience continues to access the most is our HubSpot Reporting Essentials Course.?

Why we love it: Our HubSpot Advisor Dan Moyle ?? updated this course in 2023 with information on attribution and customer journey reports. If you’ve taken this course before 2023, you’ll want to check out the new modules to stay up on your skills.

Our Most Popular *NEW* Resource

We launched several new resources in 2023, and by far, the most popular is the Campaign Planner.?

Why we love it: It can be difficult to zoom out to the “why” once you’re excited about a certain piece of content or topic for a campaign. This worksheet helps you describe the foundational components (objectives, goal alignment, messaging) that will help you hit the mark every time.

The Most Read Blog

Out of all of our blogs published in the past 365 days, the most read was The Customer Journey vs. The Buyer’s Journey: What You Need To Know.

Why we love it: The simple swap of a word (buyer to customer) changes the definition spectacularly. Learning the difference between and relationship between the buyer’s journey and customer journey helps your team act at the right time, with the right message, and with the right expectations.

Most Clicked Article from Impulse Insights Newsletter

We sent out 23 editions of our biweekly newsletter, Impulse Insights, in 2023. Across all those newsletters, the most popular article was actually one of ours! The top-clicked resource from Impulse Insights was our Inbound23: Team Takeaways by our newsletter editor, Dan Moyle.?

Why we love it: #INBOUND23 is an exciting time to reconnect with colleagues, learn new skills, and take inspiration from diverse places. Dan captures the energy and the lessons perfectly here in an article we will certainly look back on for years to come.?

BTW: We can't wait for Dan Moyle ?? to hit the #INBOUND24 stage this year joining a panel discussion on community.

Feeling a bit of #FOMO? Subscribe to our newsletter now and never miss a resource again.?

Thank you for reading, sharing, and engaging with our content. We’re so stoked about what we have to cover in the next 365 days.


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