LanguageLine Solutions Named a Great Place to Work for Fifth Consecutive Year

LanguageLine Solutions, the world leader in language access and innovation, announced in August that it has been 'Great Place to Work' Certified for an unprecedented fifth consecutive year.

The certification, based on an extensive employee survey and an in-depth culture evaluation, found that LanguageLine is especially inclusive, with a team that is particularly proud of their work.

Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviours needed to deliver market leadership and increased innovation. Great Place to Work oversaw the survey earlier in 2024, ensuring that responses were anonymous and confidential.

“Humanity is at the core of our mission,” LanguageLine President and CEO Scott W. Klein said. “Our team is the heart of our success, and it's incredibly gratifying to see their positive sentiment reflected in this recognition.”

A Great Place to Work Certification demonstrates to the market that a company is an employer of choice. It also helps businesses continuously build their culture by using reporting, analysis, and actionable steps.

The survey found that LanguageLine is an especially inclusive workplace, with more than 90% of employees stating that “people here are treated fairly regardless of their sexual orientation, race, gender, or age.”

The survey also found that LanguageLine employees take great pride in their work. More than 80% of LanguageLine employees agreed with the following statements:

• “Our customers would rate the service we provide as ‘excellent.’”
• “I feel I make a difference here.”
• “I’m proud to tell others I work here.”
• “My work has special meaning. This is not ‘just a job.’”

In these categories and others, LanguageLine’s scores were extraordinary relative to the Great Place to Work baseline. Employees also praised the company’s flexibility and work-from-home model.

"Our commitment to excellence is the driving force behind the 70 million interactions we facilitate each year," Klein said. "Our team is united by a shared vision: a world free of language and cultural barriers. I'm incredibly proud of the talent and dedication our team brings to this mission."

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