Labour Market and Education in Senegal

Labour market

After Worldbank data about 4.8 million people were in labor in Senegal in 2016, which creates an employ‐ment rate of 57% (15 years and older). (Source: https://datatopic‐s.worldbank.org/jobs/country/senegal)

Even we have not been able to re‐trieve exact data on employment inthe ICT sector in Senegal, taking different information and sourcesinto account we estimate the labor force for both IT and BPO jobs with anumber of about 70,000 – 90,000 people.

Labour cost

The average monthly salary in Senegal is 350,000 XOF (West African CFA franc), which exchanges to about 528 EUR in September 2021.

IT services

For the Information technology sector in Senegal, the monthly average salaries are between 182,000 XOF(lowest average) and 573,000 XOF(highest average).

On average the increase of the salary in the ICT sector in Senegal over a period of 10 years is about 100%. The salary increment rate for the sec‐tor is about 2,2% every 12 months. The difference in salary between having a Bachelor’s degree or a Master’s degree is 29%, while a PhD degree adds another 23%. About 33%of employees in the ICT sector receive annual bonuses between 3%and 5%.

The gender pay gap for customer care jobs in Senegal is 11%, meaning men earn on average 11% more than women in ICT. This is the same number across all other industries too. (Source: www.salaryexplorer.com)

Customer Care

The average monthly salary for customer care related jobs is 240,000XOF or about 360 EUR. The salaries range from 93,000 XOF (lowest average) to 521,000 XOF (highest average).

On average the salary for an employee in the Customer Care Services sector in Senegal doubles over a 10 year’s period of employment.The salary increment rate for the sector is about 9% every 12 months. The difference in salary between having a Bachelor’s degree or a Master’s degree is 29%, while a PhD degree adds another 23%. (Source:www.salaryexplorer.com)

Education

Senegal’s tertiary education system is undergoing changes and improvements. Hassana Alidou, the chief of the Basic to Higher Education Section for UNESCO Dakar counts the over-enrollment at the University of Dakar, the rapid rise of private tertiary education and generally low performance and lack of results among the most pressing issues. At the Université Cheikh Anta Diopor UCAD (former “University of Dakar) about 60,000 students are enrolled in the following faculties:

? Faculty of Science and Technology (FST)

? Faculty of Medicine Pharmacy of Odonto-Stomatology (FMPOS)

? Faculty of Letters and Human Sciences (FLSH)

? Faculty of Economics and Management (FASEG)

? Faculty of Science and Technology, Education and Training (ex E N S)

? Faculty of Legal and Political Sciences (FSJP)

The Faculty of Science and Technology (FST) has 6,283 students that can access 27laboratories. (Source: https://fst.ucad.sn/). The Faculty of Science and Technology, Education and Training also houses a German department, even though no further information was avail‐able at the time of writing.(Source: https://fastef.ucad.sn/)