Knowledge & Skills - Critical Enablers For Value Generation

Frameworks Are Nice But Value Really Depends on The Knowledge & Skills Of Your People

For many years we have said that IT Value generation is a result of combining the organizaitonal assets of People, Process and Technology. However many of us are guilty of skipping over the first and most important word in that list and focusing on whatever new shiny toy of Process or Technology catches our fancy. Perhaps this is due in part to the fact that dealing with people’s behaviour, attitude and organizaitonal culture is a more challenging goal. Or perhaps it is also true to say that as technologists we prefer focusing on the tangible vs the intangible. Regardless of our motivation it needs to be acknowledged that the foundational element of value generation has always been and will continue to be people and their respective and distinctive knowledge & skills.

However, when dealing with an IT value system value creation is always more than the sum of the many distinct parts but rather in how individuals collaborate and team across structures and breakdown silos. Join George Spalding and I has we talk with our guest Matt Craig about his work around Performance and Value Management at BNY Mellon

Link to full Blog Post & Show Notes

Image: Rummler Brache model with overlay of Process and Skills frameworks