Knowing Your Value: Why you should steer clear of the "hourly rate" trap.

Knowing Your Value: Why you should steer clear of the "hourly rate" trap.

Want the highlights package? Knowing your value is crucial for your pricing strategy and business success.


In the world of business, especially for those of us in consulting, creative industries, or entrepreneurship, there’s a question that comes up more than any other: How do I price my services?

The answer? It all starts with knowing your value. And let me tell you, I wish I had learned this lesson a lot sooner...

Knowing your value is not just about slapping a price tag on your services -- it’s about understanding the unique expertise, insights, and solutions you bring to your clients and having the confidence to stand by that.

In my experience as a growth consultant and business owner, this is something that trips people up—myself included in the early days. It’s especially tricky when you’re working with clients who have different ideas of what your time and expertise should cost.

But here's the truth:

Your value is defined by the outcomes you deliver, not by the hours you work.

Why Knowing Your Value is Essential

1. Your Clients Pay for Outcomes, Not Time

The biggest mistake I see people make when setting their pricing is tying it to time—the “hourly rate” trap. When you focus on charging for your time, you limit your earning potential to the hours in a day. But when you understand that your clients are paying for the outcomes you create, not the hours you put in, your value becomes so much clearer.

For example, let’s say you help a business streamline their operations and, as a result, they increase revenue by 30% in six months. That’s a tangible outcome—an outcome that’s worth far more than an hourly fee.

Clients are paying for your expertise, your ability to solve their problems, and your track record of getting results. When you know your value in terms of outcomes, it’s much easier to price your services accordingly.

2. Price Too Low, and You Undermine Yourself

Here’s something I learned early on: pricing too low does more harm than good. While it’s tempting to offer lower rates to attract clients or undercut the competition, you’re actually sending the wrong message. Pricing yourself too low can make clients question the quality of your work or see you as less credible.

Pricing is about positioning. Your clients are judging your expertise based on the price you set. If you’re too cheap, they’ll wonder why. In contrast, when you price based on the true value and impact you provide, you attract clients who see you as a trusted advisor rather than just a service provider.

Remember: Confidence in your pricing comes from confidence in your value.

3. The Right Pricing Helps You Attract the Right Clients

Knowing your value helps you define who you want to work with. Not every client is the right client. And if you’re undervaluing your services, you’re going to attract the wrong type of clients—ones who may be more focused on price than the quality or impact of your work.

When you price based on your value, you attract clients who are ready to invest in the outcomes you can deliver. These are the clients who understand that great results come at a premium and are willing to pay for the expertise that will get them there.


So, How Do You Communicate Your Value?

Now that you’ve got a sense of why knowing your value is essential, let’s talk about how to communicate it to your audience and clients effectively.

1. Know Your Audience’s Pain Points

To show your value, you first need to understand what matters to your clients. What are their challenges? What keeps them up at night? The more you understand your audience’s pain points, the more effectively you can position yourself as the solution to those problems.

This isn’t about being the cheapest option; it’s about being the best option to solve their specific needs.

2. Align Your Services with Their Goals

Once you know your audience’s pain points, it’s time to connect the dots between your services and their goals. How does your expertise help them achieve their business goals? Whether it’s increasing revenue, reducing costs, or improving efficiency, your value lies in the tangible results you deliver.

Make sure your messaging clearly communicates how you will help them achieve those goals. Your pricing should reflect the worth of those outcomes.

3. Focus on the Transformation, Not the Task

It’s easy to get caught up in listing the “tasks” you’ll perform—creating a website, offering a strategy session, running ads. But your clients don’t care about the tasks; they care about the transformation those tasks create.

What’s the before-and-after story you’re offering? When you position your value around the transformation—how your work will make your clients’ lives better, easier, or more profitable—pricing becomes a reflection of the results, not the time or tasks.

Final Thoughts: Standing By Your Worth

Here’s the bottom line: knowing your value is the foundation of your business’s success. It informs how you price your services, how you communicate with clients, and ultimately, how you grow your business.

As someone who’s navigated the challenges of pricing in both the corporate world and the entrepreneurial space, I can tell you—your value is worth protecting. Don’t be afraid to stand firm in your pricing. When you’re confident in your worth, your clients will be too.        

So, how do you define your value? How do you communicate it to your clients, and are you charging what you’re truly worth? Let me know in the comments—I’d love to hear how you approach this in your business.

Dr Paula Smith

Presentation Intelligence ? & Leadership Communication Expert, Keynote Speaker/Master Trainer/Executive Coach. Specialising in leadership from the front of the room & the art/science of influential communication.

4 个月

Spot on Kerry! My long-term or repeat clients don’t even ask the price any more. They know the value I bring. The problem many newer consultants, speakers, facilitators etc.. have is articulating their value. And we’ve all been there. Great article ??

Scott Wheeler

BOS Man Better Office Supplies | Director Springs Wholesale Servicing Retail | Strategic Director Wheeler Holdings Company

4 个月

Insightful!! Well written article Kerry Milne ??

回复
Michael Guggenmos

Principal Hydrogeologist & Director

4 个月

Great insight Kerry. Loving these posts :)

Peter Heath (APR)

I build and protect reputations. By fostering two-way communication. And telling great stories really well.

4 个月

I could swear you weren't in the room when Neil Backwith gave this pep talk at Porter Novelli UK, Kerry! But you're echoing him word for word. About 24 years later. The more things change, the more they stay the same, hey Neil?

Paige Walker

?Dare To Be Undeniable? Storyteller ?? Voice, Presence & Stage Craft Master Coach ?? Keynote Speaker ?? ???Voice Over Artist ??Voice & Dialect Coach ??Aerialist

4 个月

Love this, thanks Kerry!

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