Knowing that , “what people prefer is an uncertainty”

Knowing that , “what people prefer is an uncertainty”

...  and as long CEO/CIO’s who lack awareness that a measured Experience is a statistical value, they create a huge business value & revenue gap between those companies that enable new user experience that will engage based on AI.

At Digital Transformation World North America this month, I talk about how to embrace the power of AI applied in Customer Experience enabled through IS.

Enjoy my blog “Embracing the power of AI and CX for the Digital World “as a run up to the event at the #TMFDigital website: TMForum DTAW

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