KnowHow's New Survey and Success Stories Shaping Restoration

Welcome to another exciting edition of In The Know, your go-to source for all things KnowHow and the most exciting developments in the restoration industry. This month, we're back from not one, but two incredible conferences, brimming with fresh insights and stories that we can't wait to share in the coming weeks.

We’ve also got some big updates, from our brand-new website facelift featuring fresh client success stories to the final call for the pivotal 2024 RIA Cost of Doing Business Report survey. Plus, we’re cheering on our very own Paul Silliman, who has been nominated for a prestigious customer service award. So, let's dive in and see how KnowHow is shaking things up in the restoration industry!

? The 2024 RIA Cost of Doing Business Survey Closes Soon!

We can’t stop talking about the 2024 RIA Cost of Doing Business Report, powered by KnowHow, and for good reason! This isn’t just another survey; it’s the first of its kind to offer comprehensive financial benchmarking data tailored for restoration leaders. By participating, you’re helping to create a powerful tool that will elevate operational strategies, enhance financial success, and provide a competitive edge.

But time is running out! The survey closes at the end of this month, so we need your input now more than ever. More responses mean a more valuable report, so click here to complete your survey today and make a significant impact on the restoration industry’s future.

And if you need some pointers for completing the survey, we’ve got your back! If you want an overview of the questions, didn’t receive your survey link, or have any other questions, email us at [email protected].

?? Our Clients are Winning with KnowHow

If you haven't already seen it, we have given our website a complete facelift! Along with the fresh new look, we've added in-depth case studies showcasing two of our most successful clients and the incredible results they've achieved with KnowHow. Dive into these stories to see firsthand how KnowHow is transforming the restoration industry.

How To Equip Your Workers With The KnowHow They Need

How can today’s restoration companies boost productivity, drive employee satisfaction, and save time and money? For Steve Glozik , President of FP Property Restoration , the answer lies in leveraging KnowHow. FP Property Restoration has seen remarkable efficiency and employee engagement improvements by equipping its team with on-demand, step-by-step guidance. Discover the full story of how KnowHow transformed their operations and set them on a path to success. Read the full article below ?

KnowHow Is Paving The Way For Franchise Growth

Scaling a franchise is no small feat, but EverLine Coatings and Services - Canada is leading the way with KnowHow. Known for their top-tier parking lot striping and pavement maintenance services, Everline uses KnowHow’s intuitive app to centralize company processes and provide easy and accessible AI-powered training. This approach has ensured consistency and quality across all locations, making expansion smoother and more efficient. Learn how Everline leveraged KnowHow to overcome franchise challenges and achieve growth. Read the full article below ?

?? Spotlight on Success: Steve Glozik’s Story

High turnover in the restoration industry is a massive and consistent challenge. Are these younger workers uninterested, or do they simply need better access to the 'how' and 'why' of their jobs?

This month, in our Restoration & Remediation Magazine case study, we feature Steve Glozik, President of FP Property Restoration, who believes younger generations are eager to learn but on their own terms.

“They’ll surprise you—they want to learn on their own terms, even during off-hours. They will shock me with their knowledge after a deep dive. But they want to know the ‘why’ and the ‘how’,” he explains.

Steve’s insights highlight the importance of rethinking training and knowledge sharing. With tools like KnowHow, making information accessible and engaging becomes much easier.

?? Do You KnowHow To Say "Fish On"?

The Coalition of Disaster Responders (CDR) really knows how to put on a show, and they couldn’t have picked a better spot for their annual conference. Starting the days with some fishing was a perfect way to blend some relaxation in with productivity. Our CEO, Leighton T Healey , hooked the audience with insights from the 2023 C&R State of the Industry Report, diving into the transformative role of AI in restoration education and training.

??? We Got An All Access Pass in Orlando

We just got back from the Alacrity Solutions ACCESS National Conference in Orlando, and what an incredible experience it was! We love getting these opportunities to chat face-to-face with so many of our clients about how they’re using KnowHow. And if you couldn't have already guessed, our CEO, Leighton T Healey , delivered another inspiring session, this time sharing insights from our book "Winning With Workers."

??? Don't Forget To Vote for Paul!

Now, you might be wondering, "Who is Paul?". We are glad you asked!

If you don't already know, Paul Silliman , is one of our most dedicated team members. His passion for exceptional customer service sets him apart, and he ensures that our clients always feel valued, heard, and cared for. He goes the extra mile, and because of this, he has been nominated for the C&R Magazine 2024 Customer Service Elite Award, sponsored by ATI Restoration, LLC !

So, let’s help Paul win this award! Voting is open until 5 p.m. on May 24th (Tomorrow!). You can support Paul’s outstanding work by clicking here to cast your vote today.

Stay In The Know

That’s a wrap for this edition of In The Know! We’re thrilled about our fresh website facelift, insightful case studies, and the crucial 2024 RIA Cost of Doing Business Report. Don’t miss your chance to contribute to the survey before it closes at the end of the month - your input is vital. And make sure you don't miss out on future updates - subscribe to our newsletter today.