Know Your Audience

Know Your Audience

As a school leader, understanding the motivations and expectations of parents from different nationalities is crucial to building a successful student recruitment strategy. It is important to recognise that your parents come from a range of cultural backgrounds, each with their own unique priorities and preferences.

Research has identified clear nationality trends around areas such as education objectives; the role of education; teaching and curriculum preference (discovery v structured); and preferred school messaging. It is important to keep in mind however that while these broad cultural tendencies can provide valuable insight, individual parents and families may not fit neatly into these categories.

When thinking about how to effectively market your school however you should be asking whether your messaging is tailored to different audiences or are you communicating the same message to everyone. Facebook/ Instagram/Google for example can be extremely effective in reaching specific nationality groups allowing you to tailor your messaging based on what we understand of those nationality traits.

For instance, parents from Asian countries such as China, South Korea, and Japan often place a strong emphasis on academic achievement and success. To attract these parents, it is important to highlight your school's rigorous academic programs, connections with top universities, and track record of producing successful graduates. Additionally, regular communication and opportunities for parent involvement can also appeal to these parents, who tend to have a more collectivist approach to their children's education.

On the other hand, parents from Western countries like the United States, the United Kingdom, and Australia may prioritise a well-rounded education that includes extracurricular activities and personal growth. To attract these parents, emphasise your school's commitment to student development and wellbeing, as well as the diverse range of programs and activities available to students. Additionally, promoting a supportive and nurturing school environment, and highlighting the quality of your faculty and staff, can also be important factors in attracting these parents.

Another important consideration is the level of involvement that parents from different nationalities may have in their children's education. For example, parents from more individualistic cultures, such as the United States or Australia, may place greater value on independence and self-direction, and may be more likely to prioritise their children's autonomy and personal responsibility. Schools targeting these parents can appeal to them by promoting programs that foster independence and self-directed learning, and by offering opportunities for students to take on leadership roles and make their own decisions.

Again, it's important to note that individual parents and families won't fit neatly into these categories. When you are building brand awareness your strategy should very much be on targeting a broad audience. The nuanced messaging becomes more relevant as the move through the admissions funnel either through your marketing automation platform or through direct interactions with the prospective family.

It is also essential to consider personas when creating a successful student recruitment strategy. By using both a broad understanding of national differences and a nuanced understanding of individual needs and preferences, schools can effectively target the right students and families, and build a strong and diverse community of learners.

As a school leader or admissions professional, it is crucial to understand the motivations and expectations of parents from different nationalities when building your student recruitment strategy. By considering the priorities and preferences of these parents, schools can tailor their marketing and recruitment efforts to attract the right students and families, and ensure their continued success and growth.

Zahid Khan

Regional Director | Project Management

1 年

Good article, Jason. And I heard all of that during Nick's presentation at a recent open house. Good approach, and your curriculum, sports, state of the art facilities and strong community focus at the school not only speak for themselves also address the varying needs of parents from all sort of backgrounds.

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