Keywords Studios Testing Services: COVID-19 July 2nd Update

Hi everyone,

Here’s an update on the current QA studio and production status. As always, please expect more news to come as the situation develops. Should you want to access current and previous updates from my colleagues and myself, you can do so by visiting https://www.keywordsstudios.com/covid-19-update/.

Limited reopening plan

As advised a few weeks ago, our team has been hard at work planning limited studio reopenings. Now that the situation is in better control in most of the regions where we operate, that we feel safe and prepared, and in conjunction with government support and authorization, we’re ready to act on it. These limited reopening are going to be applied under 3 axes:

1. Work that is currently happening at home, stays at home.
2. We will prioritize staff to come work in the studio on a voluntary basis and with people that have been unable to work from home as of yet.
3. We will prioritize studio work per the services listed as Limited Studio Production.

1. Work that is currently happening at home, stays at home.

Hopefully, the situation will change positively over time but, for the short-term, the model that we’ve applied is still valid. The work that we’re restarting inside the studios is not a transfer of the work that’s been happening at our homes, but services that requires studio infrastructure and hardware to happen that have been on hold up until now. This is done to:

• Protect our staff, by conducting work in a safe manner.
• Have more of our staff willing and able to work, back to work.
• Optimize in-studio capacity, which is reduced by our application of safety measures, like social distancing.
• Increase our global service capacity, to be able to offer more work and services to our clients.
• Protect our client’s work, should subsequent waves of the disease require us to close down studios again.

2. We will prioritize staff to come work in the studio on a voluntary basis and with people that have been unable to work from home as of yet. Essentially, we want to make sure that employees that are in the studio, want to be in the studio, and that employees that want to work but haven’t been able to do so as of yet, can work.

3. We will prioritize studio work per the services listed as Limited Studio Production. Below is a recap of the types of work we plan to have in and outside the studios. Do note that we’ve added Certification QA to both in and outside studio production, varying per needed tests and hardware.

?Limited reopening schedule

With the above in mind, below is a recap of the latest global situation and tentative limited reopening schedules for each of our QA studio. Do note that these dates may change slightly as we continue to prepare and ensure a safe environment for our staff. Please also consider the possibility of studio closures again. Subsequent waves of the disease are a possibility and we may feel or need to stop some in-studio operations again.

As always, we will continue to reevaluate our position and advise of any change and progress. If you have any further questions or concerns, please feel free to contact us and we’ll happily get back to you.

Yours truly,

Mathieu